Court and Client Representative
3 weeks ago
The Ministry of the Attorney General, Court Services Division has a great opportunity where we offer an extensive training program to teach and prepare you with everything you need to know to be successful in the Court and Client Representative role.
As one of the largest employers in the province, we offer a wide range of exciting career opportunities. We believe in the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness. We are committed to being an employer of first choice, creating a positive and inclusive work environment. We invite you to join our team
The OPS has been recognized as a top employer. We are proud to have been acknowledged as one of:
• Canada's Top 100 Employers
• Canada's Best Diversity Employers
• Greater Toronto's Top Employers
• Canada's Greenest Employers
• Canada's Top Employers for Young People
We offer:
• A defined benefit pension plan
• Maternity and parental leave top-up benefits which includes adoptive parents
• Comprehensive health plan (opt-in for temporary contract employees)
• Life and Disability insurance
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• We provide on-the-job training to support your success in the role
*Effective, January 1, 2024, the updated salary range for this position is $29.53 to $34.75 per hour in alignment with the recently ratified OPSEU Unified 2022-2024 collective agreement. Once the new salary schedule is implemented it will be retroactive to the date of the agreement.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?In a fast-paced team environment, you will perform a wide range of duties both in and out of the courtroom to support in-person and virtual hearings. From interacting with judges, attorneys, and jurors to managing case files and facilitating courtroom proceedings, you will:
• Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services
• Carry file cases from intake, bail hearing, all court appearances, to final disposition
• Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties' counsel
• Preparing, signing and issuing court orders and default judgements
• Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
• Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness' needs
• Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures
• Complete and reconcile financial transactions
• Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess
• Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards
How do I qualify?Mandatory• Typing skills to 30 words per minute (wpm)
Please note:
You will also be required to:
• Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
• Become a Commissioner of Oaths
You may be required to:
• Work variable and staggered hours
• Work on weekends and statutory holidays
• Report to work at other court locations (potentially in small aircraft or driving a motor vehicle as required) when scheduled or as required according to geographic location
• Have a valid Driver's Licence within the Province of Ontario, where required
Communication and Client Service Skills:You have:
• Communication and interpersonal skills to work and liaise with senior officials and judiciary regarding court orders and judgements and court proceedings, ensuring clear and concise responses are provided, including explanations and clarifications, as required
• Ability to write detailed, accurate and clear written reports and documentation
Technical Proficiency:You have:
• The ability to interpret/apply and explain legislation, regulations, policies, and practices
• Technical skills and can learn to troubleshoot court equipment and various in-court and office technologies (e.g., digital recording, video conferencing technology for virtual hearings, equipment, and display devices
• Ability to ensure all courtroom technology, including remote appearance, court audio and video recording equipment, display evidence equipment, is in working order at all times
• Ability to operate specialized digital recording equipment to ensure the accurate recording and annotation of court proceedings, and to provide playback of proceedings upon request of the court
• Proficiency with computer software and case management systems (data base programs) to access and retrieve information
Planning and Organizational Skills:You have:
• Organizational skills, the ability to prioritize workload, multi-task in a fast-paced environment, meet deadlines and adapt to changing priorities
• The ability to work independently - within a court setting or from home - and in a team environment, proposing solutions for the optimal use of time and resources to ensure operational requirements are met
Problem-Solving and Judgement Skills:You can:
• Identify, address, and resolve problems
• Interpret and assess situations, make sound judgements, and diffuse difficult situations
Administrative and Mathematical Skills:You have:
• Math skills to receive payments, calculate fees, collect and balance monies/accounts
• The ability to operate a cash register/financial management system, including handling card transactions and cash
• The ability to manage active and archived files
-
Court and Client Representative
2 weeks ago
Dryden, Canada Ombudsman Ontario Full timeAre you interested in launching your career in the Ontario Public Service (OPS) and gaining practical experience in the Ontario justice system where you will deliver accessible, fair, timely and effective services for Ontarians? Working in Ontario Courts offers a unique and dynamic professional environment that combines the pursuit of justice with the...
-
Commercial Outside Sales Representative
2 weeks ago
Dryden, Canada Fountain Tire Full timeOverview: Accelerate your career as an **Outside Sales Representative** with **Fountain Tire Dryden!** We are looking for driven and energetic person to grow our commercial tire business! **What do we offer?** - Competitive compensation with target based incentives - Excellent coaching and the freedom to succeed - Great discounts for you and your family...
-
Gladue Writer
4 weeks ago
Dryden, Canada Grand Council Treaty #3 Full time**GRAND COUNCIL TREATY #3 - EMPLOYMENT OPPORTUNITY** **Position**:Gladue Writer **Category**:(3) Full-time positions **Location**: Kenora, Dryden and Fort Frances, ON **Closing Date**: Open until filled **Job Overview**: **Competencies and Qualifications**: This position demands a high level of social facilitation and mediation, independent analysis,...
-
customer information service representative
3 weeks ago
Dryden, Canada Dryden Home Hardware Building Centre Full timeEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingRetail/wholesale establishment/distribution centreTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for refunds and creditsExplain the type and cost of services...
-
customer information service representative
2 weeks ago
Dryden, Canada Dryden Home Hardware Building Centre Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingRetail/wholesale establishment/distribution centreTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for refunds and creditsExplain the type and cost of services offeredIssue...
-
Service Coordinator
3 weeks ago
Dryden, Canada Everguard Full timeTEXTE FRANÇAIS SUIT Our Service Coordinator will be responsible for supporting technical service delivery to our clients through both service scheduling and execution of associated administrative tasks. Some additional expectations of this role include: - Maintaining and executing the work schedule for all field services technicians; - Producing customer...
-
Fire Shop Technician
2 weeks ago
Dryden, Canada Everguard Full timeSalary: TEXTE FRANÇAIS SUITEverguard Fire and Safety (Everguard) is a multi-industry fire and life safety services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24/7/365 support. We are proud to employ a diverse team of...
-
Fire Shop Technician
2 weeks ago
Dryden, Canada Everguard Full timeSalary: TEXTE FRANÇAIS SUITEverguard Fire and Safety (Everguard) is a multi-industry fire and life safety services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24/7/365 support. We are proud to employ a diverse team of...