Senior Library Public Service Associate
2 weeks ago
Requisition ID: 41503
Company: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
Worksite: Programming & Learning – Arts & Cultures
This SLPSA position in the Programming and Learning Department focuses on Arts & Culture programming. The successful candidate will lead and support author events, panel discussions, music performances, exhibitions, and film screenings that advance our goal of making VPL a go-to centre for accessible, diverse, and exciting cultural programming. The Arts & Culture SLPSA will also work with partner organizations, booksellers, and publishers that enhance our programming. This role also develops event descriptions and promotional material under the supervision of a librarian, and may serve as the backup Biblioevents publisher for adult programs.
Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its active involvement in the design, planning, and delivery of responsive library programs and events. Under the guidance of a librarian, the incumbent assists in planning programs for adults and delivers them, providing instruction and support to the public on the use of digital devices, services, and accessing library resources. An incumbent in this role understands and practices community-led approaches and represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.
The incumbent is responsive and flexible, fosters social inclusion, and ensures that our patron’s information, entertainment and leisure needs are met at the point of need and in non-traditional ways, including being a stronger presence in the community, creating and collaborating with community partners to produce programs, events and workshops that align with the library’s strategic plan. The incumbent works collaboratively within the PLG team to create programs, events and workshops that represent the diverse communities in a respectful, inclusive, and accessible way.
Job Requirements:
Education/Qualifications/Experience:
Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environment
OR
Completion of an undergraduate degree from a recognized university and two years’ experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.
Knowledge, Skills & Abilities:
- Considerable knowledge of library methods, procedures and tools applicable to the work
- Working knowledge of the objectives, organization, procedures, services and resources of the Library
- Ability to pleasantly and effectively deliver adult programs and services
- Excellent oral and written communication skills.
- Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
- Ability to plan, organize and carry out assigned duties and responsibilities with supervision.
- Ability to participate in the maintenance of the library collection.
- Pleasant and effective customer service skills.
Affiliation: CUPE 391
Employment Type: Regular Full-Time
Salary: $ 31.56 to $ 37.12 per hour
Work Schedule:
Week 1
Monday, Tuesday, Thursday, Friday – 8:30am – 5:00pm; Wednesday – 12:30pm – 9:00pm
Week 2
Tuesday, Thursday, Friday, Saturday - 8:30am – 5:00pm; Wednesday - 12:30pm – 9:00pm
Week 3
Tuesday, Thursday, Friday - 8:30am – 5:00pm; Wednesday - 12:30pm – 9:00pm; Monday – Earned Day Off (EDO)
Week 4
Monday, Tuesday, Thursday, Friday - 8:30am – 5:00pm; Wednesday - 12:30pm – 9:00pm
Note: Work schedules may change with reasonable notice
Closing date: Thursday, May 23rd, 2023 at 11:59pm
While the Library thanks you in advance, only those candidates being considered will be contacted.
Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.
Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.
The Vancouver Public Library's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the Library deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
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