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Senior Library Public Service Associate

4 months ago

Vancouver, British Columbia, Canada City of Vancouver Full time
Senior Library Public Service AssociateRequisition ID: 41324
Worksite: Various

The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

NOTE: This is one job posting with multiple positions; therefore, please submit one application only. In your cover letter, please refer to which schedule(s) you are interested in.

The Vancouver Public Library is hiring temporary staffing to support our vibrant branches over the summer. These roles are headquartered at a single branch, but will also be deployed to a variety of branches as the need arises. The schedule may change with up to 24 hours notice, or be moved to a different location on the same day. In cases of same day relocation, travel time and travel expenses will be paid.

The temporary assignments will be from June 1 to August 31, 2024 with possibility of extension of curtailment.

Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its involvement in the design, planning, and delivery of responsive information services and a variety of library and literacy programs. Under the guidance of a librarian, the incumbent assists in the planning of programming for children, teens and adults. The incumbent delivers programs for children, teens and adults. This position provides instruction and support to the public on to the use of digital devices such as e-readers to access library resources. An incumbent in this role understands and practices community-led approaches and represents the Library's vision, mission and values by demonstrating and modeling conduct that reflects the library's policies and procedures.

Job Requirements:
Education/Qualifications/Experience:Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environmentORCompletion of an undergraduate degree from a recognized university and two years' experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.Knowledge, Skills & Abilities:Considerable knowledge of library methods, procedures and tools applicable to the workWorking knowledge of the objectives, organization, procedures, services and resources of the LibraryAbility to pleasantly and effectively deliver children's programs and servicesExcellent oral and written communication skills.Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.Ability to plan, organize and carry out assigned duties and responsibilities with supervision.Ability to participate in the maintenance of the library collection.Pleasant and effective customer service skills.Affiliation: CUPE 391
Employment Type: 1 Temporary Full-Time, 5 Temporary Part-Time
Salary: $31.56 to $37.12 per hour
Work Schedules:
Schedule 1 – Joe Fortes Branch – Temporary Full-TimeSunday 9:10am – 5:10pmMonday 10:10am – 6:10pmTuesday 10:10am – 6:10pmWednesday 10:10am – 6:10pmThursday 10:10am – 6:10pmSchedule 2 – nə́c̓aʔmat ct Strathcona Branch – Temporary Part-Time 20 hours per weekFriday 9:00am – 2:00pmSaturday 8:40am – 5:10pmSunday 8:40am – 5:10pmSchedule 3 – nə́c̓aʔmat ct Strathcona Branch – Temporary Part-Time 20 hours per weekMonday 5:10pm – 9:10pmTuesday 5:10pm – 9:10pmWednesday 5:10pm – 9:10pmThursday 5:10pm – 9:10pmFriday 5:10pm – 9:10pm or 1:10pm – 5:10pm if no Friday nightsSchedule 4 – Britannia Branch – Temporary Part-Time 20 hours per weekSaturday 10:10am – 5:10pmSunday 9:10am – 5:10pmMonday 12:10pm – 8:10pmSchedule 5 – Britannia Branch – Temporary Part-Time 20 hours per weekThursday 10:10am – 6:10pmFriday 10:00am – 5:00pmSaturday 9:10am – 5:10pmSchedule 6 – Champlain Heights Branch – Temporary Part-Time – 25 hours per weekSaturday 9:10am – 5:10pmSunday 9:10am – 5:10pmMonday 10:10am – 6:10pmTuesday 4:10pm – 8:10pmNote: Work schedules may change with reasonable notice

Closing date: Monday, May 6th, :59pm

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

The Vancouver Public Library's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the Library deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

While the Library thanks you in advance, only those candidates being considered will be contacted.

Apply here