Security Supervisor
2 months ago
Security Supervisor (Part-Time)
OEG Sports & Entertainment
Â
About the Role:
Are you a friendly and passionate team player looking for an exciting part-time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a World Leader in Sports & Entertainment, and together, we inspire our fans by connecting them to their passions, which is ours as well
Our Fan Experience and Security team provides world-class customer service that exceeds our guestsâ expectations and creates unforgettable moments that last a lifetime. As a Supervisor within our Fan Experience and Security team, you will have an opportunity to create a welcoming and inclusive environment that brings the best fans in the country to their feet.
Â
Your Focus in this Role:
- Make all our fans feel welcome by greeting them with our Signature Approach.
- Promote a safe, kind, and welcoming environment to all.
- Provide training to security personnel on event-specific procedures, emergency response protocols, and communication techniques.
- Provide oversite, supervision and coaching to Event Security Agents and Fan Experience Hosts during events at ICE District venues (Rogers Place, Downtown Community Arena, and ICE Plaza and Fan Park), ensuring the delivery of the highest quality of service and safety to employees, fans, clients and contractors.
- Comprehend the intricacies of crowd dynamics, individual behavior, and ensuring safety in large gatherings, while skillfully guiding appropriate and measured responses to various situations.
- Conduct pre-event briefing and post-event debriefing sessions ensuring Fan Experience Hosts and Event Security Agents are equipped with all necessary information and tools to execute a successful event and to take away wins and improvements to better the overall guest experience.
- Respond promptly and appropriately to any security incidents, disturbances, or emergencies that may arise during the event that may need a supervisorâs assistance, while also empowering the staff to make decisions with confidence and clarity.
- Assist with the event reporting and incident reporting structure, ensuring quality reporting is done in a timely fashion and signed off by the appropriate supervisors or management.
- Apply general knowledge of Rogers Place, Downtown Community Arena, ICE District policies and procedures for events and ensuring overall safety for all.
Â
Does this sound like you?
- You are energetic, friendly, and deeply passionate about delivering âUnforgettable Moments.â
- You thrive in a respectful and collaborative environment and enjoy working independently and as part of a team
- You have previous security, customer service, leadership, and supervisory experience.
- Previous experience within a licensed establishment under the AGLC.
- You are a creative thinker with the ability to visualize ways to improve processes and procedures
- You portray patience and can communicate with discretion, diplomacy, and tact when handling sensitive situations while deescalating high-stress interactions.
- You are available to work evenings, weekends, and holidays.
- You are comfortable working outdoors to support our outdoor events in our Ice District Plaza and Fan Park
Â
Education, Experience and Skills:
- Valid Alberta SSIA Security License
- Valid First Aid, with CPR/AED or equivalent (St. Johnâs, Red Cross, Emergency Medical Planning Canada â GMCC) is an asset
- Valid or the ability to obtain ProServe and ProTect through AGLC
- Proficient written and oral skills
- Ability to proactively handle emergency and high-stress situations
Â
Next Steps:
Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team.
Â
Stay in Touch
Official Edmonton Oilers Website | NHL.com
ExperiencePreferred- 2
-
Security - Field Manager
1 month ago
Edmonton, Canada Paladin Security Full timeSecurity - Field Manager **Job Functions**: - Report directly to the Operations Manager. - First contact for the Operations Department, Zone Supervisors, Site Supervisors, Clients, and field staff in the event of emergency, incident, or inquiry. - Responsible for liaison activities between emergency services, staff, local authorities, and regulatory bodies...
-
Security Operations Manager
1 month ago
Edmonton, Canada Coltan Security Services Full timeJob Title: Security Supervisor Job Summary: **Responsibilities**: - Manage and supervise the security team - Develop and implement security policies and procedures - Conduct security assessments to identify potential risks and vulnerabilities - Ensure compliance with local and national security regulations - Monitor security systems and respond to alarms...
-
Security Guard
4 weeks ago
Edmonton, Canada Coltan Security Services Full time**About us** We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Growth opportunities Duties include: - Patrol and monitor premises regularly to maintain a safe and secure environment - Protect property and assets by enforcing security protocols and procedures - Monitor surveillance...
-
Security Supervisor
3 days ago
Edmonton, Canada Century Mile Racetrack and Casino Full timeCentury Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement innovative...
-
Full Time Mobile Security
1 week ago
Edmonton, Canada PWM Security Full time**Mobile Security - FULL TIME** PWM is dedicated to employee development and advancement through our training and company-wide growth. PWM focuses on helping our employees build successful careers in the security industry. PWM Loss Prevention Services offers the most custom and versatile services to our clients. We are a client-driven organization with our...
-
Full Time
7 days ago
Edmonton, Canada Paladin Security Full timeFull Time - Security Program Manager The Security Programs Manager - Specials (SPM-S) is accountable to the Specialized Services Operations Manager (SSOM) for the overall quality of specialized security services being delivered, new and existing staff training and development, and the overall supervision and support of all operational staff within their...
-
Security Supervisor
1 month ago
Edmonton, Alberta, Canada teamworkonline Full timeSecurity Supervisor (Part-Time)OEG Sports & Entertainment About the Role: Are you a friendly and passionate team player looking for an exciting part-time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a World Leader in Sports & Entertainment, and together, we...
-
Security Guard Supervisor
1 month ago
Edmonton, Canada Guardium Security Services Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Security guard agency **Tasks**: - Assist clients/guests with special needs - Co-ordinate activities with other work units or departments - Establish work schedules and procedures - Handle emergency situations - Prepare and submit...
-
Security Guard Supervisor
4 weeks ago
Edmonton, Canada Guardium Security Services Full timeEducation: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Security guard agency **Tasks**: - Assist clients/guests with special needs - Co-ordinate activities with other work units or departments - Establish work schedules and procedures - Handle emergency situations - Prepare and submit progress and...
-
security guard supervisor
1 week ago
Edmonton, Canada Guardium Security Services Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingSecurity guard agencyTasksAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsPrepare and submit progress and other reportsRequisition or...
-
security guard supervisor
2 weeks ago
Edmonton, Canada Guardium Security Services Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingSecurity guard agencyTasksAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsPrepare and submit progress and other reportsRequisition or order materials,...
-
Full Time
1 month ago
Edmonton, Canada Paladin Security Full timeFull Time - Security Program Manager - Paladin Security The Security Programs Manager - Specials (SPM-S) is accountable to the Specialized Services Operations Manager (SSOM) for the overall quality of specialized security services being delivered, new and existing staff training and development, and the overall supervision and support of all operational...
-
Security Supervisor
1 month ago
Edmonton, Canada Century Resorts Alberta Full time**SUMMARY**: To provide guidance and leadership under the direction of the security manager to security officers on their shift ensuring the security of casino assets, the casino facilities, employees, volunteer workers and guests. Security supervisors will ensure that all members of the security team consistently, diplomatically, and professionally maintain...
-
Security Supervisor
2 weeks ago
Edmonton, Canada Fort Mcmurray, AB Full timeAre you an exceptional security professional with a proven track record in the industry?Do you thrive in high-stakes environments and excel at safeguarding what matters most?If so, we at Complete Security Solutions (CSS), a rapidly growing Alberta based security company, invite you to become a part of our TEAM!Position: Security Guard SupervisorExperience:...
-
Security Supervisor
1 month ago
Edmonton, AB, Canada Rogers Place Full timeAre you a friendly and passionate team player looking for an exciting part-time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a World Leader in Sports & Entertainment, and together, we inspire our fans by connecting them to their passions, which is ours as...
-
Security Supervisor
1 week ago
Edmonton, AB, Canada Fort Mcmurray, AB Full timeAre you an exceptional security professional with a proven track record in the industry? Do you thrive in high-stakes environments and excel at safeguarding what matters most? If so, we at Complete Security Solutions (CSS), a rapidly growing Alberta based security company, invite you to become a part of our TEAM! Position: Security Guard Supervisor ...
-
security guard supervisor
1 month ago
Edmonton, Canada Blackbird Security Inc. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingSecurity guard agencyVarious locationsTasksArrange for maintenance and repair workBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsEnsure smooth operation of computer...
-
security guard supervisor
1 month ago
Edmonton, Canada Blackbird Security Inc. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingSecurity guard agencyVarious locationsTasksArrange for maintenance and repair workBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsEnsure smooth operation of computer equipment and...
-
security guard supervisor
4 weeks ago
Edmonton, Canada SIERRA 13 SECURITY SERVICES LTD. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingSecurity guard agencyVarious locationsTasksBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsPrepare and submit progress and other reportsResolve work problems, provide...
-
security guard supervisor
5 hours ago
Edmonton, Canada SIERRA 13 SECURITY SERVICES LTD. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingSecurity guard agencyVarious locationsTasksBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsPrepare and submit progress and other reportsResolve work problems, provide...