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Catalogue Content Specialist

3 months ago

Toronto, Canada Canadian Tire Corporation Full time

What you'll do

The Catalogue Content Specialist's primary role is to work directly with the Automotive Category Business Management team to ensure the integrity, business value, and overall comprehensiveness of the catalogue data being provided by our merchandise vendors, our 3rd party electronic catalogue providers (Epicor/WHI) and Web applications meets defined business strategies and objectives. The Catalogue Content Specialist will also be the primary point of investigation and resolution for Canadian Tire Retail stores regarding any identified application fitment discrepancies with Epicor electronic catalogue and Web applications.

  • Perform gap analysis between competitor's application fitment catalogues on such measures as content and Canadian vehicle coverage. Evaluate findings and make recommendations to Category Business Manager (CBM).

  • Analyze current and former vendor's catalogue content to identify coverage differences (data integrity). Collaborate with the current vendor to reconcile differences and omissions in content. Correct the Cardata database to reflect the outcomes.

  • Analyse and validate vendor catalogue content and timeliness within Epicor catalogue to ensure it meets business strategies and objectives. Ensure newly introduced lines and corporate SKUs are appropriately catalogued. Work with CBM teams to define and maintain effective related parts groupings within Epicor catalogue.

  • Assign identified new products to product categories and add to the Cardata database with new product numbers.

  • Analyse, investigate and resolve errors/omissions/performance/configuration issues with Epicor and WHI.

  • Maintain relationship with vendors. Contact vendor when errors/omissions/performance/configuration issues occur.

  • Research, investigate and resolve inquiries from CBM team members, Canadian Tire Retail and PartSource store personnel related to possible catalogue performance and configuration issues.

  • Analyse and ensure that appropriate product attribute content is provided, correct and complete within Epicor catalogue. Work directly with CBM teams and vendors to address any gaps/omissions.

  • Analysing, defining, developing and managing line appropriate catalogue coverage targets & requirements on behalf of CBMs with vendors and Epicor utilizing tools such as MS Excel and Access.

What you bring

  • Previous experience with data analysis and development of reporting

  • Proficient in MS Access and Excel

  • Experience in extracting and querying data warehouse information

  • Ability to conduct research using various mediums - (internet, catalogues and software programs)

  • Effective and proactive problem-solving skills

  • Post-secondary education with an emphasis on Marketing, Automotive or equivalent in business experience

  • Automotive aftermarket industry and parts knowledge

  • Automotive catalogue experience - familiarity with vendor catalogues

  • Understanding of Auto Care Association (ACA) catalogue standards (ACES) would be an asset

  • Team player - excellent collaboration and communication skills

  • Understanding of Category Merchandising principals, processes and procedures

  • Knowledge of the work and requirements of cross-functional positions (Category Business Manager, Category Business Analyst and Lifecycle Assortment Analyst)

  • Knowledge of Canadian Tire Retail and/or PartSource store processes and procedures

  • Experience in successfully dealing with conflict

  • Strong time management skills

  • Ability to prioritize and multi-task

  • Extremely detail-oriented

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-NV1

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.