Financial Advisor Assistant

4 weeks ago


North York, Canada niche recruitment Full time
New Client Onboarding Experience
  • Complete online insurance applications with new clients
  • Complete and submit new DocuSign investment applications
  • Ensure all documents are fully compliant including KYC, Fund Facts, Reason Why, etc
  • Complete and submit all IFA loan applications and collect required financials as needed
  • Manage and update Equisoft CRM with updated client details and activity throughout the process
  • Communicate client policy and investment account updates regularly and professionally
  • Monitor the ‘application to decision' process and obtain additional info from our clients when needed
  • Ensure the initial client ‘on-boarding' experience represents the exceptional responsibility we have as their Advisor team
In Force Client Service Experience
  • Be the first point of contact for admin needs for all existing clients
  • Manage all B and C Client annual reviews and ongoing communication
  • Prep insurance and investment summaries for all client Annual Review meetings
  • Prepare all insurance and investment documents required to update or adjust client needs
  • Process all client requests including statement requests, account changes, deposits and withdrawals, account transfers and other requests in a timely fashion
  • Always ensure that all documentation is perfectly prepared to meet compliance and regulatory standards
  • Update the Annual Review Spreadsheet I real time adding and deleting clients and accounts as needed
  • Ensure clients know they are respected and cared for and our top priority as their


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