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Polaris Property Expert

3 months ago


Four Seasons Corporate Office Toronto, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

We have an exciting opportunity for a Polaris Property Expert to join our Corporate - Finance department.

The Property Expert will be relied upon to support the Mission Leads in the areas related to property planning, transactional finance and supply chain management. Leveraging their knowledge of hospitality and finance, they will support day-to-day activities and the delivery of related systems and processes across the hotel and residential portfolio. The role entails being the primary on-site subject matter expert to support the program, working across Missions and workstreams as required.

The breadth of activities will span across process and system design, build, review, testing, communication, and training.

This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Vice President, Operations Finance. This role involves interactions with primarily internal stakeholders at various levels.

Key Activities/ What You'll Be Doing
  • Actively participating in workshops with Mission Teams and System Integrators
  • Support decision-making, leveraging property experience
  • Escalate concerns and issues to Mission Leads / Domain Champions where required
  • Keep Mission Leads / Domain Champions updated on key risks and issues via Weekly Mission Team Sync (content-oriented meeting)
  • Keep Mission Leads updated on progress through daily 1:1s
  • Support data collection and coordination with property participants
  • Work with Mission Leads to run weekly update calls with regional participants
  • Coordinate activities with other Workstreams to support Mission Leads in advancing towards goals


Desired Skills/ Who You Are
  • Work with diverse and remote resource team
  • Open communication to give/take feedback
  • Strong Communication (written and oral)
  • Organization and Time Management
  • Project management structure and processes
  • System and technical baseline knowledge


Experience, Education and Professional Qualifications / What You Bring
  • Degree - Finance/Accounting, Systems, Hospitality
  • Experience in a property environment, with in-depth knowledge of day-to-day activities and processes
  • Professional Designation in Finance & Accounting, IT Systems, Project Management an advantage, but not required


All internal applications must be submitted and approved in Workday by September 9, 2024.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.