Flex Bike Mechanic

5 days ago

Kelowna, Canada Mountain Equipment Co-op Part time

Your Role

You are the face and voice of MEC. You provide exceptional member service, by sharing your expertise and advice to match people with gear that suits their needs. Thanks to you, it's a great place to work and shop. You keep members coming back again and again.

Why MEC?

MEC is more than a store, and we're more than a place to buy hats and backpacks. We're physical and digital hubs for the outdoor community. People connect here, through our stores, online channels, over the phone, or through one of our leading events, clinics or services. MEC is an equal opportunity employer. We're proud to work with our people to create a diverse workplace, which accommodates individuals of all abilities, backgrounds and identities. We welcome and encourage applications from people with disabilities. Tell us what you need during the hiring process, and we'll do our best to accommodate you.

Why YOU?

If you like working with an inclusive, hands-on, collaborative team that connects people with quality products to encourage active outdoor lives, then this is the team for you. MEC is an awesome place for people who are always learning and trying new things like bouldering, yoga, or trail running

If You Have •

Minimum 1 year of work experience as a Bike Mechanic

• Ability to multitask • Ability to understand, diagnose, and maintain all functions of a bicycle

• Open availability to work during different shifts

• An aptitude for mechanical works

• Ability to work and learn in a fast-paced environment

• Ability to understand and follow written and verbal instructions and take direction well

• Ability to create a positive customer and work experience

Fluency in parts terminology and compatibility

we want to hear from you.

The HOW

You connect with members by sharing your passion for an active lifestyle. You ask open-ended questions to build loyalty with members, while demonstrating product knowledge and understanding their needs. You're stoked to share MEC clinics, services and events. The leadership behaviors we look for at MEC - personal integrity and awareness, customer focus, initiative and character, team work and ability to develop self and others - are part of your skill set.

The WHAT

You assemble, maintain and repair bicycles within MEC's productivity, quality and safety guidelines. Mentor and train frontline staff about bike repair processes and procedures. You do all repairs with MEC sustainability principles in mind. In the winter, bike mechanics help in our ski shop, so you'll also install, adjust and repair ski bindings and skis.

You help members get great gear, with the industry-leading advice they need to feel inspired about their activity. You work behind the scenes and on the frontline to organize inventory and get members the products they need.

You talk with members about our products. You have in-depth knowledge and love sharing personal recommendations. You have an affinity for helping people of all skill levels find the right product. You roll up your sleeves and help with other duties as required by the business. You are able to meet the availability requirements for full time status.

What great looks like?

You inspire members to be part of the MEC community through exceptional gear, product knowledge, member service, clinics and events. Members are the reason for everything we do, so we listen and respond to them. We provide exceptional service in every interaction.

What do we offer?

• More than just a job. We love what we do, and we offer to share our passion for outdoors • Competitive hourly rate and clear pay increase program based on hours worked • Paid Sick Days • Staff Discount and Pro Deals • Competitive benefit package including: Health Benefits (Medical and Dental), Life insurance, Employee matching Group Retirement Savings Plan (RRSP) • Tuition Reimbursement Program to expand your knowledge and skills • Paid Volunteerism • Equipment Demonstration Program (EDP) - gear rental program • Opportunity to Live our Purpose and spend time with your peers through field experience program • Training and product knowledge • Growth opportunities • Work in amazing, collaborative team and much more

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