Road Assist Fleet Technician

4 weeks ago

Kelowna, Canada BCAA Full time

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

In this position, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you'll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.

Road Assist Fleet Technician - Interior (Kelowna) Fleet Team

Why BCAA? 

BCAA has been recognized for the last five years as a Top Employer. If you want to feel proud of what you do and help shape the future of BC, put your career in motion with BCAA. With our corporate Head Office in Burnaby and service locations across BC, we offer a wide variety of job opportunities that provide meaningful work and together help us move BC forward.

As a Road Assist Fleet Technician, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you'll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs. 

What moves you

You’re the kind of person who pulls over when you see someone needs help. Making a difference in someone’s day makes your day too; 

You’re a people person who also loves cars and vehicles. In this role, you’ll combine your passion for helping others with your knowledge and expertise in mechanical assistance;

You’re a problem solver who loves a challenge. You’re organized yet flexibleto take on whatever change comes your way;

You’re a team player who loves helping others and contributing to your community;

Doing things right is important to you. You care about everyone’s safety;

You’re seeking a rewarding career where no two days are the same, with lots of opportunities to learn and grow.

What you’ll do

Respond to member requests for roadside assistance, including providing mechanical repairs, battery boosts, tire changes, lockout services, and towing;

Conduct thorough diagnostic assessments to identify vehicle issues and determine appropriate solutions;

Perform a range of automotive repairs and maintenance tasks, ensuring quality workmanship and timely completion;

Work in all kinds of weather, sometimes all in one day;

Promote BCAA memberships and general information about affiliate products and services;

Report any issues and take the initiative to resolve them, seeking support as needed;

Ensure BCAA vehicles, equipment, and tools are kept clean, orderly, and in good working condition;

Uphold BCAA service and safety standards;

Work rotational 24/7 shift work (including weekdays, evenings, weekends & statutory holidays).

What you’ve done

Completed your high school diploma, preferably with your Red Seal Certification;

You have at least 5 years of hands-on automotive repair and diagnostics,you exhibit strong analysis, judgment, planning, and organizational skills;

You’re a good driver with a clean BC Driver License Class 5. You’re confident navigating our cities and towns while driving any size vehicle - including 5-ton trucks, tow trucks, and pickup trucks;

Capable of lifting at least 70lbs during member service, while prioritizing safety throughout.

Please note this position is based out of Kelowna, BC.

The salary range for this position is $64,265.76 to $80,332.08 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

Career and personal development to help you grow and reach your goals.

Incentives that recognize team and individual sales and performance.

Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.

A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.

Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

We’re always looking for amazing people like you. Apply today

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