Customer Service Manager

2 months ago


New Glasgow, Canada Walmart Canada Full time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

What you'll do...

1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

713 Westville Rd, New Glasgow, NS B2H 2J6, Canada

Are you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs
R-1939675-1

  • New Glasgow, Nova Scotia, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Lead to join our team at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Assist the store manager and assistant manager with administrative...


  • New Glasgow, Nova Scotia, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Lead to join our team at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Assist the store manager and assistant manager with administrative...


  • New Glasgow, Canada Andy's Tire | Coast Tire Full time

    **Andy's Tire Shop and Coast Tire are seeking a full time Customer Service Representative for our Coast Tire, New Glasgow location.** **Tire and Auto experience an asset** **Applicants must currently be living in Nova Scotia.** The Customer Service Representative (CSR) works closely with the Branch Manager to keep operations running seamlessly. The CSR is...


  • New Glasgow, Canada Circle K Full time

    Store 6002075: 5197 East River Road, New Glascow, Nova Scotia B2H 5C5 **Lead Customer Service Representative** **As a Lead Customer Service Representative, you will enjoy**: - **Medical, Vision, Dental, & Life Insurance/long term Disability**: - **Flexible schedules**: - **Large, stable employer**: - **Opportunities for fast career advancement**: -...


  • New Glasgow, Nova Scotia, Canada McDonald's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Team Member. As a key member of our restaurant staff, you will be responsible for providing exceptional guest experiences and ensuring the highest level of quality and service in our kitchen and dining areas.Key ResponsibilitiesGreeting Guests and...


  • New Glasgow, Nova Scotia, Canada McDonald's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Team Member. As a key member of our restaurant staff, you will be responsible for providing exceptional guest experiences and ensuring the highest level of quality and service in our kitchen and dining areas.Key ResponsibilitiesGreeting Guests and...


  • New Glasgow, Nova Scotia, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.Key...


  • New Glasgow, Nova Scotia, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.Key...


  • New Glasgow, Canada Gasco Industrial Supplies LTD Full time

    Gasco is growing and looking for a reliable member of our team. Position will include retail sales, deliveries, and warehouse work. Responsibilities and pay will grow as you develop in this role This role is well suited for an individual with welding knowledge, safety equipment knowledge and/or basic knowledge of industrial gases. You must have the ability...


  • New Glasgow, Canada Circle K Full time

    **As a Lead Customer Service Representaive you will enjoy**: - Medical, Vision, Dental, & Life Insurance/long term Disability - Flexible schedules - Large, stable employer - Opportunities for fast career advancement - Task variety - Weekly pay - Night shift premium - Employee discount - Scholarship program - Years of Service Recognition program - Corporate...

  • Service Manager

    2 months ago


    New Glasgow, Canada Bayview Trucks - New Glasgow Full time

    Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock & Bathurst) and two in Nova Scotia, New Glasgow and Dartmouth. **We offer a comprehensive benefits package including**: - Life Insurance -...


  • New Glasgow, Canada Circle K Full time

    JOB DESCRIPTION As a Lead Customer Service Representative you will enjoy: Medical, Vision, Dental, & Life Insurance/long term Disability Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee discount Scholarship program Years of Service Recognition program ...


  • New Glasgow, Canada Circle K Full time

    JOB DESCRIPTION As a Lead Customer Service Representative you will enjoy: Medical, Vision, Dental, & Life Insurance/long term Disability Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee discount Scholarship program Years of Service Recognition program ...


  • New Glasgow, Canada Graybar Full time

    **Job Brief**: This role proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position supports orders, pricing and billing. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada...


  • New Glasgow, Canada Staples Canada Full time

    : 1257732 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...


  • New Glasgow, Canada The Brick Full time

    As a Customer Service Associate you will need to be an enthusiastic person with a great customer focused attiude and with a winning combination of team spirit and desire for career growth, it will ensure a rewarding experience in our Brick loacation. Customer service person for a Retail Furniture Business is responsible for the following: Respond to...


  • New Glasgow, Canada Circle K Full time

    As a Customer Service Representative, you will enjoy: - Flexible schedules- - Large, stable employer- - Opportunities for fast career advancement- - Task variety- - Weekly pay- - Night shift premium- - Employee Discount- - Scholarship Program- - Years of Service Recognition Program- - Employee Assistance Program- - Supporting Work Permit holders through PNP...

  • Customer Sales

    1 week ago


    New Glasgow, Canada Eastlink Full time

    Customer Sales & Service Consultant Location: Amherst, NS, Canada ● Antigonish, NS, Canada ● Bridgewater, NS, Canada ● Charlottetown, PE, Canada ● Dartmouth, NS, Canada ● Digby, NS, Canada ● Greater Sudbury, ON, Canada ● Halifax, NS, Canada ● New Glasgow, NS, Canada ● St. John's, NL, Canada ● Summerside, PE, Canada ● Timmins, ON, Canada...

  • Customer Sales

    1 week ago


    New Glasgow, Canada Eastlink Full time

    Customer Sales & Service Consultant Location: Amherst, NS, Canada ● Antigonish, NS, Canada ● Bridgewater, NS, Canada ● Charlottetown, PE, Canada ● Dartmouth, NS, Canada ● Digby, NS, Canada ● Greater Sudbury, ON, Canada ● Halifax, NS, Canada ● New Glasgow, NS, Canada ● St. John's, NL, Canada ● Summerside, PE, Canada ● Timmins, ON, Canada...


  • New Glasgow, Canada Circle K Full time

    As a Customer Service Representative, you will enjoy:Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee DiscountScholarship ProgramYears of Service Recognition ProgramEmployee Assistance ProgramSupporting Work Permit holders through PNP (some conditions may apply)Your key...