Senior Manager, Platform Support

2 weeks ago

Toronto, Canada RBC - Royal Bank Full time

Job Summary

Job Description

Job Title: Senior Manager, Platform Support (Infrastructure)

What is the opportunity?

In this key IT leadership role within the Wealth Management Technology & Solutions(WMTS)-Data and Integration Support team, you will be responsible for managing WMTS Infrastructure and Platform components and leading a team to provision, support, and be responsible for the safety and soundness of the entire platform for the group.

You will be working with several teams such as Development, QA, Operation and Maintenance, and PM teams to fulfill the mandate.

What will you do?

  • Manage the Data and Integration Platform team under Wealth Management Technology & Solutions
  • Work with the architecture team to provide strategies, directions, and a roadmap for WMTS Data Platforms and Infrastructure
  • Lead and manage WMTS Data Platform initiatives (E.g. OS/DB upgrade and patching, Platform migration, security issue remediation).
  • Promote and establish RBC best practices, standards, and guidelines.
  • Establish and support an onshore/offshore support model within the team

Must-have:

  • Minimum of 3+ years of experience managing and supporting in core infrastructure (i.e. Windows, Linux), database technology (i.e. SQL) , and cloud computing and container platforms (i.e. OCP, Kubernetes, Azure, AWS)
  • Understand high availability in system design as it relates to resiliency and performance.
  • Minimum of 3+ years of experience in infrastructure platforms including Linux/Windows Servers.
  • Excellent written and verbal communication skills are a must.

People Management skills:

  • People management skills are needed for this role.
  • Ability to manage, mentor, and lead a team of highly qualified technical team members.

Nice-to-have:

  • Business domain understanding of Wealth-Management
  • Data Management Knowledge including data ingestion, data storage, and data consumption.
  • Experience with distributed DB systems
  • Development experience is an asset.

* Please Note- This is a hybrid role min 2-3 days a week from the RBC office location and this job may require some after-work hours and or weekend support occasionally*

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options

#TECHPJ

#LI-Post

#LI-Hybrid

Job Skills

Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Asset Management (ITAM), IT Project Planning, IT Service Management (ITSM), IT Systems Management, Long Term Planning

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-03-26

Application Deadline:

2024-05-24

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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