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Senior CRM Software Developer

2 months ago

Toronto, Canada GTT, LLC Full time
Senior CRM Software Developer
Contract Duration 6+ Months
Pay range C$650 - 700/Day
Hybrid: will work in the office 3 days per week and 2 days remotely

Job Responsibilities
Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems that arise during the use and operation of software packages, including tech General Skills
Experience in programming and analysis; specialized CRM software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in structured methodologies for the development, design, implementation, and maintenance of applications
Experience in design, code, test, debug, and document applications
Experience in the use of object and/or third-generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patterns, deployment, and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communication protocols
Experience in structured methodologies for the design, development, implementation, and maintenance of applications
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines CRM Software Development Skills
Knowledge and experience with specific CRM software and anticipated future releases of high-availability solution design and implementation
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards, and tools
Experience with middleware and gateways
Expertise in specific tools for CRM software development

Desirable Skills
Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with the project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required

Knowledge Transfer Requirements
Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
All design, development, artifacts, and source code, including all relevant and complete documents, must be transferred to the ministry in the designated repositories provided
Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow-up questions

Experience and Skill Set Requirements
Siebel Public Sector 8.x (5+ years) with 2+ year experience with Siebel IP2018+
Siebel data model (3+ years)
Siebel OpenUI (2+ years): PM/PR Scripting
Siebel Smart Scripts (3+ years)
Siebel e-Services (3+ years)
BI Publisher Reports (3+ years)
JavaTM Enterprise Edition (J2EE), JavaTM, JavaScript, jQuery, HTML 5, and CSS (2+ years)
AODA, WCAG, and Web accessibility
Solution Development Experience - 40%
5+ years experience (including recent experience) solutioning and hands-on configuring Siebel Public Sector solutions including the use of integration with Siebel e-Services, SMARTScript, Web Services, and Siebel BI Publisher
3+ years of hands-on experience customizing Siebel Open UI and PM/PR scripting
3+ years of hands-on development experience with Siebel Smart Scripts
5+ years of experience developing unit testing scripts
5+ years setting up and developing solutions with multi-organization data structures and data visibility
5+ years of experience configuring picklists and list-of-value (LOV) for multiple organizations and multiple languages
2+ years experience configuring in Siebel IP 20. x
5+ years experience with developing unit testing scripts to confirm successful installation
Technical Skills - 20%
5+ years of demonstrated and hands-on experience with Siebel Public Sector 8. x,
3+ years of hands-on experience with Siebel OpenUI and PM/PR scripting
5+ years of demonstrated and hands-on experience with Siebel e-services, BI Publisher reports, Javascript, HTML5, and CSS.
Installation, Design, Configuration, Integration and Troubleshooting - 20%
5+ years of experience troubleshooting and resolving issues of Siebel Public Sector
5+ years of hands-on experience in the development of best practices and standards with Siebel Repository
5+ years of demonstrated and hands-on experience in AODA, WCAG, and assistive technologies
Experience and understanding of Workspace and parallel development
Methodologies & Documentation - 10%
Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
Demonstrated experience with documentation of technical blueprints, build-books, and procedure manuals
Experience with documenting processes and enhancement build books
Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
Experience with developing prototype build books
Experience with documenting performance measures of new environments
Experience working in an agile project delivery team
Soft Skills - 10%
Excellent analytical, problem-solving, and decision-making skills
Strong collaboration skills with a proven track record for building strong working relationships
A demonstrated team player with a track record of meeting deadlines
Strong verbal and written communication skills
Strong communication skills to present technical designs/solutions to business clients

Must Haves:
5+ years experience (including recent experience) in solutions and hands-on configuring Siebel Public Sector solutions including the use of integration with Siebel e-Services, SMARTScript, Web Services, and Siebel BI Publisher
3+ years of hands-on experience customizing Siebel Open UI and PM/PR scripting
3+ years of hands-on development experience with Siebel Smart Scripts

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