Program Supervisor

3 weeks ago

Grande Prairie, Canada CarePros Full time

As a leading Children's Services Agency, CarePros provides Trauma-Informed Personalized Community Care and Foster Care placements to children and youth with complex medical and behavioural diagnoses. We focus on cultural connection, family reunification, and the transition from youth into adulthood.


CarePros is proud to be recognized as one of Canada's fastest growing companies and a champion of diversity:


  • 2023 The Globe and Mail Canada's Top Growing Companies
  • 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
  • 2021 #29 on The Globe and Mail Canada's Top Growing Companies
  • 2021 Canada's Safest Employer Awards
  • 2020 Diversity Award of Distinction from Alberta Chambers of Commerce


We strive to promote a culture where our people care for the families we support, listen with compassion and humility, take accountability, champion diversity and collaboration, and drive positive change in our communities. Together as a team we aim to realize our mission of being a champion for the special needs of children and their families.


Your Opportunity:


Dive into a deeply rewarding role as an Overnight Program Supervisor at our Grande Prairie location Are you driven by a desire to positively impact the lives of children and youth? Join our passionate team, where you'll lead with empathy and expertise, ensuring every client and family, regardless of background, receives exceptional support from intake to discharge. As a pivotal member reporting directly to the Senior Program Supervisor, you'll oversee our dedicated Child and Youth Care Workers (CYCWs), fostering a culture of compassion and respect. Your collaborative spirit will shine as you work closely with our Client and Community Relations Manager, contributing to home care assessments and scheduling needs. If you're ready to make a meaningful difference in the lives of those we serve, seize this extraordinary opportunity now


Hours of Work and Rotation:

  • Full-time (40 hours per week)
  • Overnight (Awake)
  • 6 days on, 3 days off


Who You Are:


A seasoned professional in residential home care, disability services, and complex behavioral care, you bring a wealth of experience in trauma-informed practices and continuous quality improvement models to the table. Thriving in dynamic environments, you effortlessly build and nurture cooperative relationships, while your innate ability to maintain composure under pressure sets you apart. As a proactive team player, your approach is guided by logic and reason, ensuring effective communication and problem-solving. Your deep understanding of mental wellness best practices is evidenced by the impactful home care you deliver, driven by your exceptional empathy and active listening skills. With a keen eye for problem-solving, you adeptly identify root causes and implement effective solutions, making you an invaluable asset to any team.


Your Day to Day:


  • Provide one on one coaching to front-line delivery staff and manage performance and time/attendance
  • Train and development your CYCWs
  • Monitor productivity and organization of your team's workflows
  • Complete critical incident reports
  • Work closely with other departments such as People & Culture, Finance, Communications, etc.
  • Liaison with internal and external stakeholders including Children's Services, FSCD, PDD, Etc.
  • Provide on-call support to programs and clients as needed


CarePros Offers You:


  • Health, Dental, and Vision benefits
  • Employee and Family Assistance Program
  • Group RRSP matching after one year
  • Career growth opportunities and professional development support
  • A dynamic, collaborative, and diverse environment where your voice is heard while you make a positive impact in the lives of your clients


What You Bring:


  • Minimum 5 years proven experience supervising/managing front-line care staff
  • Minimum 5 years experience working with Children's Services and Family Support for Children with Disability (FSCD)
  • 3-5 years experience providing direct care to youth with complex behavioural and mental health needs
  • Completion of a Degree or Diploma in Child and Youth Care or Social Work
  • Trauma Informed Care, suicide prevention, and/or Mental Health First Aid training are assets
  • The Brian Story certificate is an asset
  • Valid Standard First Aid with CPR Level C + AED (two day in person training completed)
  • Valid Alberta Class 5 Driver's License, current Alberta 10-year Drivers Abstract, a reliable vehicle, and auto insurance with $2-million liability coverage
  • Criminal Record Check with Vulnerable Sector Check obtained within the last 6 months
  • Intervention Record Check obtained from Children Services within the last 6 months


If you're driven by a passion for positive change and ready to make a real difference, seize this opportunity to join a team dedicated to transforming lives. Apply now and be part of something truly meaningful


While we thank all applicants for their interest, only those selected for an interview will be contacted.

#hp

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