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National Account Manager

3 months ago

Markham, Canada Swarovski Canada Ltd. Full time

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a National Account Manager where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

The National Account Manager is responsible for the delivery and execution of pre-established sales and distribution strategy for the Jewelry and Giftware category in the National account channel. Stores, catalog and Internet to facilitate successful achievement of goals within Company strategy, philosophy and programs for Canada which includes the following:

  • Establishing sales targets by channel/segment
  • Identify inventory turns for all channels/segments
  • Identify profitability targets
  • Develop growth plans based on new distribution
  • Develop growth plans based upon increased productivity from existing distribution
  • Monitors compliance of specific assortments appropriate for each channel/segment of distribution and in support of the company's premium brand positioning for existing product and new product launches
  • Partner with colleagues in Marketing and Store Development to develop merchandising presentation strategy for the various channels/segments that achieves company profit targets
  • Develop distribution matrix by market/channel/segment to be executed by Regional/locals sales team. Specific targets for new distribution to be developed and agreed upon to achieve company goals
  • Analyze business results and make appropriate adjustments to channel/segment assortments and model stocks as needed
  • Provide sales forecasts to internal organization for total company forecasting and inventory management
  • Develop recommendations for marketing team regarding product needs by channels/segments
  • Prospect and analyze future distribution/sales opportunities by market and channel
  • Develop effective business relationships with key account headquarter personnel including Merchandising, Operations, Visual and Marketing
  • Negotiate space, fixtures and position presentation within Swarovski's corporate standards and business model parameters
  • Drive sales in Shop in Shop locations, open additional locations bases on timing and funding
  • Coordinate replenishment & timely product liquidation functions through internal support team
  • Adherence to Swarovski policies & business model regarding allowances taken by customer
  • Coordinate & execute in-store training, counts & events with outside agency sales service staff
  • Travels to target markets, visit all distribution channels to ensure local execution of channel/segment strategy

About you

We are looking for a unique and amazing talent, who brings along the following:

  • Bachelor's degree in business or related field required.
  • MBA a plus
  • 5+ years of experience in a sales Key Account Management/Buyer role in Jewelry or related field
  • Strong analytical skills
  • Strong computer skills, with emphasis in Microsoft Excel, PowerPoint and Word
  • Strong ability to communicate (orally and in writing) complex information to many internal audiences with differing levels of knowledge all the way up to and including the General Manager
  • Experience working with National Accounts in Canada
  • Understanding of the P&L
  • Analytical ability to influence decision making with facts and reasoning skills.
  • Ability to analyze data at granular levels.
  • Excellent communication / presentation skills
  • Ability to manage multiple business priorities concurrently.
  • Ability to effectively work cross functionally.
  • Prior experience working with planning/forecasting a plus.

About Swarovski

Swarovski is a Wonderlab where magic and science meet.

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world's highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski's heritage. This manifests today in the company's well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA - Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at HR.Canada@swarovski.com. Swarovski Canada Limited appuie l'inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l'Ontario et la Loi de 2005 sur l'accessibilité pour les personnes handicapées de l'Ontario, la Loi sur l'accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d'adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à HR.Canada@swarovski.com. Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format