Congregate Care Supervisor

4 weeks ago

Calgary, Canada CBI Health Group Full time

CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

About this opportunity

Are you an RN or LPN who leads by example in meeting or exceeding clients' expectations? Do you want to use your supervisory background to promote excellence in clinical service delivery? If so, you're the type of professional who will excel as part of the CBI Health Group team.

Reporting to the Care Manager or designate, the Community Care Supervisor is primarily responsible in ensuring that the immediate needs of the client are being met through the direct supervision of community employees. The Community Care Supervisor is responsible for quality assurance, client and employee safety and best practices in the community as per CBI Home Health standards. The Community Care Supervisor will be expected to represent the agency in a professional and responsible manner.

**Please note, this is a 6 month, contract position**

Qualifications

  • Graduate of a recognized program of nursing
  • Current CLPNA registration
  • Minimum two (2) years clinical experience related to community care preferred
  • Current CPR
  • Speak, read and write English at a level that meets the job requirements
  • Valid driver's license and insurance with access to a dependable vehicle for work related travel

Essential Functions

  • Provide the following supervision functions for community employees:
    • Ongoing support, coaching, and mentoring to community employees
    • Evaluate job performance and competencies of community employees and ensure they understand their role and the care to be provided
    • Supervise restricted activities of regulated health services provided by unregulated staff
    • Provide client specific training
    • Investigate client, community employees or Referring Agency concerns and assist in problem solving

Competencies

  • Demonstrated supervisory experience and effective team building
  • Excellent interpersonal, communication (written and verbal) and organizational skills
  • Excellent demonstration of customer service
  • Self-directed and highly motivated
  • Demonstration of excellent problem solving skills
  • Team player
  • Demonstrates professionalism in all situations
  • Proficiency in Microsoft Office suite, and the ability to learn new programs specific to the business
  • Maintain a positive working relationship with clients, families, referring agencies and colleagues in a manner that promotes good community relations
  • Maintain knowledge of community care requirements/trends and participate in identifying services/training required to meet them
  • Ensures client centered care with client safety as a priority

About Us

For millions of Canadians, CBI Health is where better begins. We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients' lives and help shape healthcare for the better. Learn more at cbihomehealth.ca.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

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