Client Advisor

Found in: beBee S CA - 3 weeks ago

Montreal, Canada Burberry Limited Full time
INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. 

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. 

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    
 

RESPONSIBILITIES

SERVICE AND SALES 

Meet and exceed individual and store sales and other commercial KPIs  

Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction 

Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling 

Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. 

Be efficient in following-up and delivering after-sales services to our clients 

Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required 

Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines 

Foster team work and a positive work climate 

CLIENT ENGAGEMENT 

Build meaningful relationships with Clients 

Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. 

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset 

Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests 

PERSONAL PROFILE

A proven track record in delivering sales and exceeding targets 

Previous experience in Clientelling  

A strong interest in fashion, art and culture  

Strong product knowledge and good understanding of store retail operations 

Understanding of competitor products  

Experience in working as part of a team 

Fluent in local language; English proficiency is desirable 

Other language knowledge is desirable 

Demonstrates Confidence, Curiosity, Conviction, and Care  

Enjoys being part of a team 

Energetic, Pro-active and self-motivated 

Detail-oriented and creative with a passion for selling  

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels 

Results driven and commercial mindset   

Flexible, collaborative and adaptable approach to work 

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

 

Posting Notes: Canada || Quebec (CA-QC) || Montreal || RETAIL OFFLINE || MAINLINE || n/a ||

  • Client Advisor

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to provide...

  • Client Advisor

    2 days ago

    Montreal, Canada Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    2 days ago

    Montreal, Canada Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    Found in: beBee jobs CA - 8 hours ago

    Montreal, Quebec, Canada Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    Found in: beBee jobs CA - 2 days ago

    Montreal, Quebec, Canada RBC - Royal Bank Full time

    Job SummaryJob Description** This is an opportunity for candidates to express their interest in current and future positions in downtown of Montreal area**What is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting...

  • Client Advisor

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Royal Bank of Canada> Full time

    Job SummaryJob Description***This is an opportunity for candidates to express their interest in current and future positions in the East-End of Montreal locations (Mount-Royal, Saint-Leonard, Anjou, Rivière-des-Prairies, Pointe-aux-Trembles) ***What is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to...

  • Financial Security Advisor, Client Care

    Found in: beBee jobs CA - 2 weeks ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionRemote work available in the following provinces: Quebec, Ontario and New Brunswick.As a Bilingual Licensed Financial Security Advisor, Client Care - Insurance, you will respond with professional and accurate service for all client concerns and escalations Insurance Life & Health. You will be responsible for providing effective...

  • Financial Security Advisor, Client Care

    Found in: beBee jobs CA - 1 week ago

    Montreal, Quebec, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionRemote work available in the following provinces: Quebec, Ontario and New Brunswick.As a Bilingual Licensed Financial Security Advisor, Client Care - Insurance, you will respond with professional and accurate service for all client concerns and escalations Insurance Life & Health. You will be responsible for providing effective...

  • Saint Laurent Client Advisor Holt Renfrew Montreal

    2 weeks ago

    Montreal, Canada SAINT LAURENT Full time

    We are currently seeking a Client Advisor to join our dynamic boutique team. ROLE The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while...

  • Advisor Trainee, Advisor Development Program

    3 days ago

    Montreal, Canada Financière Sun Life Full time

    Job Description: **12 month learning contract (educative pilot)About the role and Prospr:Sun Life is offering a brand new opportunity to focus on the clients and use your expertise to provide them with solutions. As a licensed advisor trainee in this role, you will:(more about this learning opportunity...)Provide holistic life, health, and wealth solutions...

  • Client Advisor

    Found in: beBee jobs CA - 2 weeks ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob Description**This is an opportunity for candidates to express their interest in current and future positions in the East-End of Montreal locations (Mount-Royal, Saint-Leonard, Anjou, Riviere-des-Prairies, Pointe-aux-Trembles) **What is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving...

  • Advisor Trainee, Advisor Development Program

    Found in: Jobillico Premium CA C2 - 2 weeks ago

    Montreal, Canada Financière Sun Life Full time

    Job Description: **12 month learning contract (educative pilot) About the role and Prospr: Sun Life is offering a brand new opportunity to focus on the clients and use your expertise to provide them with solutions. As a licensed advisor trainee in this role, you will: (more about this learning opportunity...) Provide holistic life, health, and wealth...

  • Advisor Trainee, Advisor Development Program

    2 days ago

    Montreal, Canada Financière Sun Life Full time

    Job Description: **12 month learning contract (educative pilot) About the role and Prospr: Sun Life is offering a brand new opportunity to focus on the clients and use your expertise to provide them with solutions. As a licensed advisor trainee in this role, you will: (more about this learning opportunity...) Provide holistic life, health, and wealth...

  • Advisor Trainee, Advisor Development Program

    Found in: Whatjobs CA C2 - 4 days ago

    Montreal, Canada Financière Sun Life Full time

    Job Description: **12 month learning contract (educative pilot) About the role and Prospr: Sun Life is offering a brand new opportunity to focus on the clients and use your expertise to provide them with solutions. As a licensed advisor trainee in this role, you will: (more about this learning opportunity ...) Provide holistic life, health, and...

  • Financial Security Advisor, Client Care

    Found in: beBee S CA - 3 weeks ago

    Montreal, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionRemote work available in the following provinces: Quebec, Ontario and New Brunswick.As a Bilingual Licensed Financial Security Advisor, Client Care - Insurance, you will respond with professional and accurate service for all client concerns and escalations Insurance Life & Health. You will be responsible for providing effective...

  • Client Services Payroll Advisor Major Accounts

    Found in: Talent CA C2 - 2 weeks ago

    Montreal, Canada CGI Full time

    Position Description: CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In...

  • Advisor

    4 days ago

    Montreal, Canada Financière Sun Life Full time

    What’s holding you back from building your ow n business? Take control of your life and determine your ow n success. Enjoy financial independence and work life balance. As a Sun Life Financial advisor you’ll receive exceptional training and support to help build your business, competitive compensation, and ongoing recognition for your achievements....

  • Client Service Administrator

    Found in: Talent CA C2 - 2 weeks ago

    Montreal, Canada Sun Life Full time

    Job Description : As a Client Service administrator, you will have the opportunity to join an exciting team supporting our small business clients while interacting with Advisors, Account Executives and internal stakeholders. The SunAdvantage team in Group Benefits Operations supports a block of business of approximately 20,000 clients. This team ensures...

  • Advisor

    4 days ago

    Montreal, Canada Financière Sun Life Full time

    What’s holding you back from building your ow n business? Take control of your life and determine your ow n success. Enjoy financial independence and work life balance. As a Sun Life Financial advisor you’ll receive exceptional training and support to help build your business, competitive compensation, and ongoing recognition for your achievements....

  • Senior Advisor, IT architecture

    2 days ago

    Montreal, Canada Desjardins Group Full time

    Senior Advisor, IT architecture page is loaded Senior Advisor, IT architecture Apply remote type The work arrangement for the position is hybrid work locations Montréal time type Full time posted on Posted Yesterday job requisition id R2403820 As a senior advisor, IT architecture, you actively monitor...