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Private Banking Associate
1 month ago
Job Summary
Job Description
What is the opportunity?Â
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.Â
What will you do?Â
You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spottingÂ
As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phoneÂ
Resolve client concerns at first point of contact in a highly professional, timely, and accurate mannerÂ
Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceÂ
What do you need to succeed?Â
Must-haveÂ
Minimum of 2 to 3 years of banking experienceÂ
Strong written and verbal communication skills in English and FrenchÂ
Strong working knowledge of Microsoft Office SuiteÂ
Proven client service skillsÂ
Excellent organizational skillsÂ
Nice-to-haveÂ
Completion of IFC or CSCÂ
Post-secondary education in Commerce or Business AdministrationÂ
Whatâs in it for you?Â
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Â
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableÂ
Leaders who support your development through coaching and managing opportunitiesÂ
Ability to make a difference and lasting impactÂ
Work in a dynamic, collaborative, progressive, and high-performing teamÂ
Opportunities to do challenging workÂ
Opportunities to take on progressively greater accountabilitiesÂ
Job Skills
Additional Job Details
Address:
4 CAR WESTMOUNT:WESTMOUNTCity:
WESTMOUNTCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Personal and Commercial BankingJob Type:
RegularPay Type:
SalariedPosted Date:
2024-05-28Application Deadline:
2024-06-11Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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