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Operations Manager

3 months ago

Halifax, Canada Next Level Group Full time

Overview:

We are seeking an experienced Operations Manager / General Manager with a strong background in construction to lead and enhance our operational processes. The ideal candidate will possess industry knowledge, exceptional leadership abilities, and a proven track record of driving operational excellence within the construction sector.

Key Responsibilities:

  • Lead, mentor, and develop a high-performing team across various departments.

  • Foster a culture of excellence, accountability, and continuous improvement.

  • Oversee recruitment, training, and performance evaluations.

  • Manage and optimize daily operations to ensure efficiency and effectiveness.

  • Develop and implement operational policies and procedures specific to the construction industry.

  • Monitor and analyze operational performance metrics, making data-driven decisions to improve productivity and quality.

  • Oversee project planning, execution, and completion.

  • Ensure all projects are delivered on time, within scope, and within budget.

  • Coordinate with project managers, subcontractors, and suppliers to ensure seamless project execution.

  • Collaborate with senior management to develop and execute strategic plans.

  • Identify opportunities for growth and expansion within the construction market.

  • Ensure alignment of operations with company goals and objectives.

  • Prepare and manage budgets, forecasts, and financial reports.

  • Oversee procurement and resource allocation.

  • Implement cost-saving initiatives without compromising quality.

  • Maintain and improve customer satisfaction and service levels.

  • Handle escalated customer issues and develop solutions to enhance the customer experience.

  • Ensure compliance with industry regulations, safety standards, and company policies.

  • Implement and monitor health and safety protocols specific to construction operations.

Qualifications:

  • Construction Management, Business Administration, Operations Management, or a related field.

  • Minimum of 5 years of experience in an operations or general management role within the construction industry.

  • Strong leadership and team management skills.

  • Excellent problem-solving, decision-making, and analytical abilities.

  • Proficient in budgeting, financial analysis, and strategic planning.

  • Exceptional communication and interpersonal skills.