Manager, Renal Clinical Program
2 weeks ago
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day
Health care spending account
Premium defined benefit pension plan
3 personal days and 2 float days annually
Individual contributors start at 3 weeks' vacation with 4 weeks at 2 yrs.
Career development opportunities
A collaborative values-based team culture
Wellness programs
A hybrid working model
Participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
The Manager is responsible for managing multiple renal clinical programs that have complex objectives, broad and varied scopes, and a diverse set of stakeholders including health care providers, senior hospital administrators and patient and family advisors. As part of this role, the Manager is accountable for the planning, implementation, evaluation and operations of clinical program activities of varying scope and complexity, management of resources, and engagement of key internal and external stakeholders to ensure clinical program activities are executed based on plans and standards, and within specified timelines and budgets.
Here is what you will be doing:
Here is what you will need to be successful:
Supports the Director in developing the clinical program strategy and overall plan
In coordination with the Director, determines the required frameworks, methodologies and tools to execute on the operational/program plan
Oversees the day-to-day activities of multiple, large, and/or complex clinical programs
Monitors operational and program performance; provides status updates and reports on metrics
Identifies improvement opportunities and escalates key issues/risks to the Director; proposes and executes solutions to address challenges or mitigate risks
Monitors budget across multiple, large, and/or complex operational areas/programs, and supports the Director in managing the overall budget
Manages a team of resources, including setting performance expectations; allocating work; overseeing and ensuring the quality of outputs; measuring/reporting on performance outcomes; and performance management
Manages relationships and engages a diverse set of stakeholder groups (internal and external), either to collaborate on delivery of key activities or solicit support and buy-in for operational/program activities; organizes and/or participates in committees as required
Where required, critical issues/risks are escalated, and recommendations provided to the Director
Acts as the lead contact for day-to-day questions or concerns on the different operational areas/programs
Escalates critical issues/risks to the Director and provides recommendations on managing critical issues and risks
Education and Experience
Master's degree in health administration, business administration, or other relevant field
A minimum of five years related experience, or an equivalent combination of education and experience
Proficient in computer software applications e.g., using Microsoft Word, Excel, PowerPoint, Teams
An understanding of Ontario's health care environment. Clinical knowledge is an asset
Experience leading multiple, large, and/or complex operations/ across a variety of focus areas/programs
Knowledge and Skills
The ability to effectively lead self, others, change, and for results
The ability to translate broad goals into detailed strategic and operational plans; independently solve problems and make decisions to keep projects moving; and the capacity to engage and build relationships amongst stakeholders
Interpersonal and communication skills to effectively engage and solicit support from a broad and diverse set of stakeholders in the delivery of operational/program activities
The ability to influence decisions through well-articulated recommendations to key decision makers
Demonstrated commitment to improving quality of care
Excellent oral skills including the ability to create and deliver effective presentations at conferences, meetings and workshops on behalf of the program and answer questions posed by health care practitioners and administrators
Excellent numeracy and written skills including the ability to prepare detailed spreadsheets, briefing notes, proposals, reports, letters, and minutes
Energy, enthusiasm, initiative and the ability to work independently to deadlines
Employment Type: Temporary Full Time (18 Month Contract) x2 positions
Salary Band: 7
Location: Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: October 12, 2023
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
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