Performance Engineer

3 weeks ago

Toronto, Canada theScore Full time

theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore's sports betting app 'theScore Bet Sportsbook & Casino' delivers an immersive and holistic mobile sports betting and iCasino experience. theScore Bet is currently live in the Company's home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.

As part of the theScore team, you will be working with a team of smart, friendly, and dedicated Engineers, Product Managers and Designers determined to deliver some of the best apps the market has to offer. We want you to be challenged and to get the full experience of what it's like to work at theScore

About the Role & Team

As part of the theScore team, you will work closely with smart, friendly, dedicated individuals across various departments and teams, such as Product Management, Technical Product Management, Engineering, Release Management, IT, Marketing and Customer Support determined to deliver some of the best apps the market has to offer. We want you to be challenged and to get the full experience of what it's like to work at theScore

We are looking for a Performance Engineer to join our Performance Engineering team under the SRE department, to work cross-functionally, and be the front line for performance improvements and reduction of performance-related issues across services and applications. This role will be immersed in SDLC requirements and the creation and adoption of performance-related frameworks and standards.

About the Work

As a Performance Engineer in our SRE department, you will play a crucial role in driving quality excellence and enhancing customer satisfaction. Your responsibilities will be divided into two primary focus areas:

Service Level Focus:

  • Apply Performance Engineering principles across core services, platform services, and application services to ensure optimal performance and scalability at the service level.
  • Drive the development and implementation of performance strategies that include early performance testing adoption, detailed test analysis, tuning, and architecture refinement across various service verticals.
  • Provide technical recommendations on environment setup, performance testing techniques, key SLOs/SLAs metrics, as well as on platform hardware, and scalability solutions.
  • Collaborate closely with service teams to identify performance bottlenecks, areas for performance tuning, and opportunities to improve scalability within the architecture.

System Level Focus:

  • Support comprehensive end-to-end performance tests during product releases and major launches.
  • Improve stability of the end-to-end performance tests and enhance these tests with realistic workloads and diverse datasets to accurately mimic production workload.
  • Continuously test, assess, and improve the performance, scalability, and reliability of our products.
  • Partner with other SRE, product and service teams to improve performance observability by developing real-time performance dashboards, and establishing alerts to ensure continuous transparency for stakeholders.

About You

Soft Skills:

  • Known for being kind, an effective team player, and eager to share knowledge.
  • Excellent problem-solving and analytical skills with a keen attention to detail.
  • Strong communication skills and the ability to lead discussions effectively.
  • Passionate about stress testing systems to identify and resolve performance bottlenecks, enjoying the challenge of pushing systems to their limits and uncovering the reasons behind their failures.
  • Think critically about performance, scalability, and the necessity of automation to boost efficiency.

Core Technical Skills:

  • Experience in working with containerization and orchestration technologies, with a preference for Docker & Kubernetes.
  • Experience with cloud platforms, particularly GCP and/or AWS.
  • Proficient with one of the following programming languages is required: Python, Go, JavaScript, or Java.
  • Proficient with one of the performance testing tools that focus on developer experience, such as Grafana k6, Gatling, Locust, and other equivalent tools.
  • Experience in utilizing CI/CD pipelines to design and implement automated performance tests.
  • Experience in observability using APM tools, with a preference for Dynatrace or Datadog; however, experience with other APMs such as New Relic, AppDynamic and Splunk is also highly valued.
  • Prior experience with cross-browser and mobile end-user performance and client-side monitoring is highly desirable.
  • A computer science degree or equivalent education experience.
  • Nice to have: Terraform, Kafka, Prometheus, Chaos testing, Database performance optimization.

What We Offer

  • Competitive compensation package.
  • Comprehensive Benefits package.
  • Fun, relaxed work environment.
  • Education and conference reimbursements.

    #LI-REMOTE

Candidates residing in Ontario requiring special accommodation can email accessibilityoffice@thescore.com

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

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