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Mobile Specialist
1 month ago
As a Mobile Specialist, your role is to act as our "secret shopper," evaluating customer service at our clients' store locations. You'll blend in as a regular customer seeking to upgrade their phoUnablne, equipped with pre-approved service identification cards.
After your visit, we'll rely on your detailed feedback forms to pinpoint areas for improvement and enhance customer satisfaction. It's crucial to be observant, detail-oriented, and communicate effectively to provide accurate feedback.
You'll rate customer service using a simple system:
GREEN SERVICE: Successfully obtaining the phone signifies good customer service.
RED SERVICE: Not being able to obtain the phone signifies either bad customer service or ineffective secret shopping.
Good customer service entails knowledgeable, attentive, and courteous staff, efficient service, problem resolution, accessibility, post-purchase support, cleanliness, transparency, and feedback-seeking. Bad customer service includes uninformed, neglectful, or rude staff, slow service, disorganization, hidden fees, and ignoring feedback.
A bad secret shopper fails to accurately assess and report on customer service during their undercover visit.
Mobile Specialists are compensated based on the number of GREEN Services they encounter during their shift.
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Mobile Specialist
4 weeks ago
Ontario, Canada Maverick Mobile Full timeWe are looking for Mobile Specialists and Team Leaders to join our team! Here are the details for each role:Mobile Specialist:Role: Participate in Secret Shopper programs by collecting phones from various mobile stores across Ontario. Your work helps MaverickMobil provide genuine reviews and comprehensive reports on customer service for mobile and...
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Mobile Phlebotomist
1 month ago
Ontario, Canada Getlabs Full timeClinical Operations – Clinical Operations / We are currently seeking a PRN Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. The PRN shift is 5am-10am - you must be...
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Editorial Specialist
2 months ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a large financial institution, is looking for an Editorial Specialist for a 6-month contract located in Toronto. Please note this position is currently a hybrid model. This is an excellent opportunity for a Editorial Specialist with a financial services background As an Editorial Specialist your duties will include but not be limited to: ...
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Specialist, Technical Writing
2 months ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a large financial institution, is looking for an Editorial Specialist for a 6-month contract located in Toronto. Working on a team of writers that isresponsible for writing, editing, and reviewing content for the Investor’s Edge brokerage website, mobile website, print assets, and other brokerage properties. Demonstrating extensive...
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Mobile Maintenance Planner
5 days ago
Northeastern Ontario, Canada Agnico Eagle Mines Limited Full timeFor HOURLY job postings at Detour Lake and Macassa (Ontario), and all jobs at our Australian operations please click on the respective blue link below.For all other job postings at Agnico Eagle operations, projects and offices, please use the search tool below by selecting the preferred search criteria and language of postings.Please note that positions...
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Online Sales Specialists
4 weeks ago
Ontario, Canada Rep-Lite Full timeClinical Specialist - Urological Medical Device Sales About Us: We are a leading innovator in urological medical devices, dedicated to enhancing the well-being of men with an enlarged prostate through cutting-edge minimally invasive treatment options. As a Clinical Specialist, you will play a pivotal role in driving the adoption of our groundbreaking...
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Marketing Specialist
3 weeks ago
Ontario, Canada Coreio Inc Full timeCoreio is looking for an Marketing Specialist/Visual Designer (contract to start with possibility to convert to permanent) to design, create, and deliver marketing programs to support expansion and growth of the our company's services. This role requires an in depth knowledge of Coreio's services and market goals. Proficiency in graphics, web advertising,...
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SEO Specialist
4 weeks ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a Top 5 Bankin Canada is looking to hire a SEO Specialist to their team for an initial 6month contract in downtown Toronto. Responsibilities Include: Design, develop, optimization strategies that increase BMOGAM's search engine results rankings. Perform competitive market analytics and research SEO keywords to be used throughout...
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Lead Technology Specialist
2 months ago
Ontario, Canada Agilus Work Solutions Full timeLocation: Waterloo, ON - Required to be in the office 2 days every other week + 1 team day (5 total per month)Type: Permanent Full-TimeCompensation: 110 to 120k + 4 weeks vacation + Pension Plan + 10% bonusLead Digital Specialist, Digital DeveloperAgilus Technology is supporting one of the most trusted insurers in Canada to find their new Lead Technology...
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Lead Technology Specialist
1 month ago
Ontario, Canada Agilus Work Solutions Full timeLocation: Waterloo, ON - Required to be in the office 2 days every other week + 1 team day (5 total per month) Type: Permanent Full-Time Compensation: 110 to 120k + 4 weeks vacation + Pension Plan + 10% bonus Lead Digital Specialist, Digital Developer Agilus Technology is supporting one of the most trusted insurers in Canada to find their new Lead...
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Lead Technology Specialist
2 months ago
Ontario, Canada Agilus Work Solutions Full timeLocation: Waterloo, ON - Required to be in the office 2 days every other week + 1 team day (5 total per month)Type: Permanent Full-TimeCompensation: 110 to 120k + 4 weeks vacation + Pension Plan + 10% bonusLead Digital Specialist, Digital DeveloperAgilus Technology is supporting one of the most trusted insurers in Canada to find their new Lead Technology...
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Lead Technology Specialist
1 month ago
Ontario, Canada Agilus Work Solutions Full timeLocation: Waterloo, ON - Required to be in the office 2 days every other week + 1 team day (5 total per month) Type: Permanent Full-Time Compensation: 110 to 120k + 4 weeks vacation + Pension Plan + 10% bonus Lead Digital Specialist, Digital Developer Agilus Technology is supporting one of the most trusted insurers in Canada to find their new Lead...
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Property Administration Specialist
2 months ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a major financial institution in Canada, is looking to hire a Property Administration Specialist for a 12 month contract. The client is seeking a professional to act as a primary representative for Corporate Real Estate, and will work closely with the AVP and other leadership members. You will be responsible for the following duties: ...
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Mechanical Specialist
4 weeks ago
Ontario, Canada Lactalis Canada Full timeDairy Processing Specialist Location: 70 Dickinson Dr, Ingleside, ON K0C 1M0 Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings. With a 140-year legacy...
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Mechanical Specialist
3 weeks ago
Ontario, Canada Lactalis Canada Full timeDairy Processing Specialist Location: 70 Dickinson Dr, Ingleside, ON K0C 1M0 Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings. With a 140-year legacy...
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Customer Success Specialist
2 months ago
Ontario, Canada HuntsBot Full timeCustomer Success Specialist / Customer Experience Specialist Customer Support Contract North America Only 1 days ago Description Communicate: Directly communicate with Ground News readers to answer questions regarding all of the Ground News product suite (web, mobile app, extension, newsletters) in a thorough, thoughtful, and brand-aligned manner....
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Systems Testing/QA Specialist
3 weeks ago
Ontario, Canada Cleo Consulting Full timeAssignment: RQ07539 - Systems Testing/QA Specialist - IntermediateJob Title: Systems Testing/QA SpecialistRequisition (SS): RQ07539Start Date: 2024-06-10End Date: 2025-03-31Client: Government Services Integration ClusterOffice Location: 222 Jarvis St, TorontoOrganization: Government Services Integration ClusterMinistry: Ministry of Public and Business...
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Systems Testing/QA Specialist
4 weeks ago
Ontario, Canada Cleo Consulting Full timeAssignment: RQ07539 - Systems Testing/QA Specialist - IntermediateJob Title: Systems Testing/QA SpecialistRequisition (SS): RQ07539Start Date: 2024-06-10End Date: 2025-03-31Client: Government Services Integration ClusterOffice Location: 222 Jarvis St, TorontoOrganization: Government Services Integration ClusterMinistry: Ministry of Public and Business...
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Senior Administrative Specialist
2 weeks ago
Eastern Ontario, Canada Best Buy Full timeSenior Administrative Specialist page is loaded Senior Administrative Specialist Apply locations 10627 Orleans time type Full time posted on Posted 4 Days Ago job requisition id R-37434 Are you passionate about working with people and technology? We are hiring immediately for a Senior Administrative Specialist. In this...
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Senior Administrative Specialist
2 weeks ago
Eastern Ontario, Canada Best Buy Full timeSenior Administrative Specialist page is loaded Senior Administrative Specialist Apply locations 10627 Orleans time type Full time posted on Posted 4 Days Ago job requisition id R-37434 Are you passionate about working with people and technology? We are hiring immediately for a Senior Administrative Specialist. In this...