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Assistant General Manager, Concessions

4 weeks ago

Toronto, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

Job Summary

The Concessions & Restaurants Manager is responsible for the overall organization, stocking levels and sanitation of all concession stands and portable stands. Responsible for maintaining proper inventory levels, product ordering and equipment maintenance for the food service operation prior to and during events.  

Now, if you were to come on board as our Concessions & Restaurants Manager, we’d ask you to do the following for us:

  • Understand all menus, product offerings, packaging, and pricing
  • Ensures all concession areas have proper displays and merchandise
  • Executes and ensures all security, safety and sanitation standards are achieved
  • Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event
  • Ensures associates have the tools necessary to complete their jobs and that high-quality standards are maintained at all times
  • Builds and maintains strong relationships with clients, guests, and Compass associates
  • Thoroughly and accurately uses applicable Compass systems (Purchasing Systems, Point-of-sale, Timekeeping systems and more)
  • Achieves daily sales, assigned cost goals and budget goals
  • Follows and enforces responsible alcohol service policies
  • Effectively verifies all opening and closing inventories
  • Executes required daily reporting in a timely manner and ensures required department reports are completed and information is compiled at month end closing
  • Forecasts and adequately schedules associates to meet operational needs, desired targets and ensures customer/client satisfaction 
  • Uses all performance management tools to provide guidance to team and to ensure lines of communication are open between management and associates

Think you have what it takes to be our Concessions & Restaurants Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Able to communicate effectively with management team, associates, and guests 
  • English reading, writing, math, and computer skills required
  • Must be able to work extended shifts of 10 hours or more as business dictates
  • Must be flexible with schedule and able to work different shifts
  • Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift given the nature of work environment

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

 

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

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