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Concessions Attendant

4 months ago


Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

**Concessions Attendant - Concessions Stand**

**Contract**

**Part-time**

**Visitor Experience**

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:
**CONCESSIONS ATTENDANT - CONCESSIONS STAND**

Reporting to the Senior Manager, Visitor Experience Operations, the part-time position of Concessions Attendant will maintain a high standard of customer service at our concessions stand. The Concessions Attendant sells food and beverage while maintaining an accurate cash till and implementing our established Visitor Experience departmental service measures.

**RESPONSIBILITIES**:
- Provide excellent customer service to the visitors at TIFF Bell Lightbox- Sell food and beverage at the concession stand- Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol- Operation of point-of-sale system to reconcile transactions and maintain an accurate cash till- Ensure cleanliness of food service and storage areas with adherence to food sanitation standards- Maintain knowledge of TIFF Bell Lightbox, its programming, events, and facilities.- Liaise with Concessions Stand Leads to execute concessions orders and presentation. This includes preparing special orders for events- Arrive on-time for scheduled shifts, wearing approved uniform or dress code and prepared for shift
- Other duties as assigned

**RATE OF PAY**:
- $16.55/hr

**TARGET**
**CONTRACT START DATE**:
- December 4, 2023 - 10 week contract with possibility of extension

**WORK LOCATION**:
- In-Person: 350 King Street West, Toronto, ON M5V 3X5

**MINIMUM REQUIREMENTS**:
- Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival- Must be available to work each day of the Toronto International Film Festival in September as well as each training day- Must be available to work shifts as assigned from December 22, 2023 - January 4, 2024- Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays- Must hold a valid Ontario Smart Serve certificate- Previous experience with food preparation is an asset- Previous experience with a point-of-sale system and cash handling is an asset- Proven ability to work effectively with mínimal supervision- May be required to lift and carry items up to 35lbs- Able to communicate fluently in English; knowledge of a second language is an asset.- CPR and First Aid training are an asset- Interest in film, non-profits, arts and culture is considered an asset

**HOW TO SUBMIT & APPLICATION DEADLINE**:- Please upload your cover letter and resumé as PDF(s), before the deadline of
- ** TUESDAY, NOVEMBER 21, 2023.**

**CLOSING**:
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.