Senior Program Manager, People Analytics

1 month ago

Waterloo, Canada OpenText Full time

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity:
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
Reporting to the Director, People Analytics & Employee Engagement, and the Program Manager, People Analytics plays a vital role in advancing the People Analytics function at OpenText.
This role brings superb critical thinking, problem-solving, and project management skills to lead seamless design, execution, and delivery of operational and compliance reporting company wide.

You're great at:
• Bringing problem-solving, critical thinking, and project management skills to lead and deliver operational and compliance reporting supporting HR goals and objectives and business strategy.
• Partnering with the IT and HR Technology (HRIM) teams, serve as a champion for data governance, data management best practices and data quality, including supporting business-wide data governance initiatives.
• Supporting the implementation of the people analytics strategy, including modern reporting solutions, Analytics AI use cases, and a roadmap aligned to our business priorities and data privacy.
• Playing a key role in advancing the development and delivery of people analytics and reporting capabilities, tools, and methodologies via various platforms (e.g. SAP Analytics Cloud & SuccessFactors, Power BI, Microsoft applications, and other business platforms).
• Engaging with stakeholders across the organization to understand and define business needs, taking a consultative approach to requirements gathering, translating business challenges into actionable analytics projects and solutions
• Building Project Management capability for report intake and triage; defining and measuring delivery SLAs.
• Maintaining SuccessFactors Report Catalogue and Stakeholder portfolios
• Establishing a process to create, document, store, and update process maps, data, and metric definitions.
• Driving the democratization of 'People data' to empower stakeholders to make informed decisions and increase self-service reporting opportunities while prioritizing data privacy and security.
• Contributing to the promotion of data culture and literacy across HR through knowledge sharing and collaboration. Build and deliver a training program to enable end-user self-service.
• Inspire and motivate team members, to develop, glean insights from data, and perform at the highest level.

What it Takes:
• Bachelor's Degree in business administration, information technology, computer science, or related disciplines.
• Excellent verbal and written communication skills, with the ability to influence, and deliver a message to all levels of the organization.
• Strong consultative skills with a proven ability to build relationships and gather requirements through in-depth discussions and understanding of stakeholder needs.
• Strong problem-solving, priority-setting, facilitation, multi-tasking, and collaboration skills
• Proven ability to analyze large data sets and solve problems
• Communicate technical subjects to non-technical audiences
• Advanced technical skills with proficiency in data visualization tools (e.g., SuccessFactors WFA, People Analytics, Canvas Table Reports. Power BI)
• Experience with SuccessFactors Data model, People Stories or SAP Analytics Cloud is an asset
• Developing, implementing, testing, and maintaining methodologies for standardized and repeatable reporting for internal audiences at varying levels of the organization
• Artificial Intelligence experience as an asset
• Microsoft Office (particularly Excel and Project)

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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