Senior Lead Product Manager

2 weeks ago

Ottawa, Canada AutoLeap Full time

About AutoLeap

AutoLeap is the market-leading shop management SaaS provider in the underserved auto repair industry. The Shop Management System (SMS) provides an all-in-one, cloud-based auto repair management software that helps after-market auto shop owners focused on general repair to better understand, manage, and grow their business—from scheduling appointments to managing technicians and generating invoices to help save time and money.

In 2023, we announced our $30m Series B led by Bain Capital, Threshold Ventures, and Advanced Venture Partners (AVP) and aren't slowing down. Our mission is to change the auto repair industry one shop at a time, helping shop owners get home to their families earlier and helping them build long-lasting healthy businesses to pass on to future generations. We will be the de facto choice for all shop owners looking to grow and improve their businesses with your help

Job Description

As a Senior Lead Product Manager at AutoLeap, you will play a pivotal role in shaping the future of our product offerings within your designated domain. You will spearhead cross-functional Agile teams, closely collaborate with Auto Repair Shop Owners, and chart the course for your segment of the product. This is an opportunity for a seasoned professional to make a significant impact on the future of the automotive industry and contribute to a rapidly expanding, dynamic organization.

As the Senior Lead Product Manager, you will own:

  1. Product Direction: Define and articulate the strategic direction for your product domain, ensuring alignment with overarching business objectives and addressing customer needs effectively.
  2. Stakeholder Collaboration: Engage extensively with Auto Repair Shop Owners to understand their pain points, solicit feedback, and advocate for their needs within the organization.
  3. Cross-Functional Team Management: Lead and motivate cross-functional Agile teams, including developers, designers, and QA engineers, to deliver high-quality product increments within specified timelines and scope.
  4. Requirement Gathering and Prioritization: Collaborate closely with stakeholders to define, prioritize, and refine product requirements, ensuring comprehensive understanding and consensus to drive successful outcomes.
  5. Market Analysis: Stay abreast of industry trends, competitive dynamics, and emerging technologies to identify new opportunities and anticipate market shifts, enabling proactive decision-making and strategic planning.
  6. User Experience Enhancement: Champion user-centric design principles, collaborating with UX/UI designers to craft intuitive and delightful user experiences, iterating based on user feedback.
  7. Metrics-Driven Decision Making: Establish and monitor key product metrics, leveraging data analytics to derive actionable insights into user behavior and preferences, and using insights to drive informed product enhancements and optimizations.
  8. Communication and Alignment: Effectively communicate product updates, milestones, and strategic direction to internal teams, stakeholders, and executive leadership, fostering transparency and alignment across the organization.
  9. Continuous Improvement: Foster a culture of innovation and efficiency for ongoing growth and excellence within the product organization.

Requirements

  • Minimum 5 years of Product Management Experience: Proven track record leading customer-centric B2B SaaS products.
  • Proficiency in Agile Methodologies: Ability to lead Agile teams effectively in dynamic, high-pressure environments, ensuring timely delivery of quality products.
  • Exceptional Communication, Presentation, and Stakeholder Management Skills: Proven ability to influence and inspire cross-functional teams.
  • Empathetic User focus: A passion for solving their problems through innovative technology solutions.
  • Analytical Mindset and Data-Driven Decision-Making Skills: Ability to leverage data to drive informed decision-making and measure product success.
  • Experience in the Automotive Industry (Desirable): Experience or interest in the Automotive Industry is advantageous.

Please note that this position requires a minimum of 20% travel.

Benefits

  • Comprehensive Health Plan
  • Rewards & Recognition
  • Unlimited PTO
  • Full Tech Stack
  • Generous Base Salary
  • Growth opportunities to progress throughout the organization and an incredible culture

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