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Supervisor

1 month ago

North York, Canada Compass Group Canada Full time
What's in it for you?

  • Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
  • The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
  • A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
  • We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together


Working Title: Supervisor
Employment Status: Full-Time
Starting Hourly Rate: 18.00
Address: 4700 Keele Street North York ON M3J 1P3
New Hire Schedule: Sun-Sat,06am-11pm

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video

Job Summary

Now, if you were to come on board as one of our Retail Supervisors, we'd ask you to do the following for us:

  • Help the Manager oversee the retail operations
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
  • Train, develop and lead a team of associates capable of providing great customer service.
  • Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the "Be a Star Program"
  • Be accountable for client and customer relationship building
  • Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be our Retail Supervisor? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.

  • Solid supervisory experience
  • A passion for Customer Service excellence
  • Detail-oriented and thrive in a fast-paced environment
  • Solid team player with an emphasis on customer-service
  • Strong supervisory skills and the proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent verbal and written communication skills
  • Strong proficiency with MS Word, Excel and Outlook
  • Able to accommodate a flexible work schedule, including evenings and weekends
  • Previous work experience with Tim Hortons would be an asset


Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.