Agent Helpdesk Software

2 weeks ago


Brantford, Canada OpenDoor Technology Inc. Full time

As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service. Provide exceptional customer support via phone, email, and chat, maintaining a high level of professionalism. Act as first contact for incoming requests via phone, Teams, email and our help-desk portal. Maintain knowledge base and help-desk portal information. Diagnose and resolve technical issues related to Microsoft Dynamics 365 Business Central promptly and effectively. Assist customers with licensing and ordering questions post sale via our e-commerce customer portal. Continuously update their knowledge of Microsoft 365 and Dynamics 365 Business Central and related technologies to stay current in a rapidly evolving field. Experience with Microsoft Dynamics 365 Business Central, ideally as a consultant/implementer and/or as a key user providing support. At least 2 years of experience within software technical support/help-desk within Microsoft 365 Business Central or another ERP. Attention to detail and quality while coordinating and prioritizing multiple tasks Access to the latest training and certification programs. Open Door Technology is a dynamic and innovative Microsoft business solutions provider committed to empowering businesses with cutting-edge technology. We are seeking a motivated and skilled Intermediate Help-desk Agent with a passion for Microsoft Dynamics 365 Business Central to join our team. This is a fantastic opportunity to work with a range of global clients and expand your expertise in the fast-paced world of Microsoft solutions



  • Brantford, Canada OpenDoor Technology Inc. Full time

    Job Summary As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer...


  • Brantford, Canada OpenDoor Technology Inc. Full time

    Job Summary As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer...


  • Brantford, Canada OpenDoor Technology Inc. Full time

    Job SummaryAs an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service....


  • brantford, Canada OpenDoor Technology Inc. Full time

    Job SummaryAs an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service....


  • Brantford, Canada OpenDoor Technology Inc. Full time

    Job Summary As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer...


  • Brantford, Canada OpenDoor Technology Inc. Full time

    Job SummaryAs an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service....


  • Brantford, Canada OpenDoor Technology Inc. Full time

    Job Summary As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via tr


  • Brantford, ON, Canada OpenDoor Technology Inc. Full time

    Job SummaryAs an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service....


  • Brantford, ON, Canada OpenDoor Technology Inc. Full time

    Job SummaryAs an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service....


  • Brantford, ON, Canada OpenDoor Technology Inc. Full time

    Job Summary As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer...


  • Brantford, ON, Canada OpenDoor Technology Inc. Full time

    As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service. Provide...


  • Brantford, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is currently seeking a **Leasing Agent/Property Administrator **to join our team in **Brantford**. The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and...


  • Brantford, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is currently seeking a **Leasing Agent/Property Administrator **to join our team in **Brantford**. The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and...


  • Brantford, Canada Stubbe's Workforce Inc Full time

    Stubbe's has a complex network infrastructure, with highly available and redundant server clusters, storage infrastructure, 10 GbE LAN networking, and high-speed wireless links. Our production plants and office rely heavily on our IT infrastructure, and therefore uptime is paramount. Stubbe’s is based primarily in Harley, Ontario consisting of 3...


  • Brantford, Canada Tigercat Industries Inc. Full time

    The Technology Support Technician is responsible for ensuring that the company’s Information Technology infrastructure and processes operate in a manner that provides a high degree of performance, reliability, and security. The position routinely acts in a technical lead capacity for projects, participates in Helpdesk and Systems issue resolution...

  • Municipal Prosecutor

    4 weeks ago


    Brantford, Canada The Corporation of the City of Brantford Full time

    Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service...


  • Brantford, Canada The Corporation of the City of Brantford Full time

    Reporting to the Supervisor of Bylaw Compliance, this position is responsible for enforcing several City of Brantford By-laws, including but not limited to Property Standards, Lot Maintenance, Outdoor Signs, Fences and Swimming Pool Fences, Noise, Boarding, Zoning, Public Nuisance, Clean Air-Smoking By-laws and Provincial COVID-19 Orders. This position is...


  • Brantford, ON, Canada Wilfrid Laurier University Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert UX204 BR2: Digital Technology Lab (Fall 2024) Faculty/Academic Area: Faculty of Liberal Arts  Department : User Experience Design  Campus: Brantford  Employee Group: WLUFA  Requisition ID: 7633  Term: Fall 2024 (September 1, 2024 – December...