We have other current jobs related to this field that you can find below
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Manager, Sr&ed
3 months ago
Mississauga, Canada Ryan, LLC Full timeJob Summary The Scientific Research and Experimental Development (“SR&ED”) Manager (“Manager”) is responsible for assisting clients in identifying and claiming SR&ED tax credits and then assisting the SR&ED Director in defending those credits when necessary in the context of a review by the Canada Revenue Agency (CRA). The work is project-based and...
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Sr&ed Technical Manager
3 months ago
Mississauga, Canada Ryan, LLC Full timeJob Summary The Scientific Research and Experimental Development (“SR&ED”) Manager (“Manager”) is responsible for assisting clients in identifying and claiming SR&ED tax credits and then assisting the SR&ED Director in defending those credits when necessary in the context of a review by the Canada Revenue Agency (CRA). The work is project-based and...
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Sr. Director, Customer Experience Strategy
2 months ago
Mississauga, Canada the Ladders Full timeAbout Us:At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some amazing directions, and as the Sr. Director, Customer Experience Strategy & Design, you will help s
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SR&ED Technical Manager
3 months ago
Mississauga, Canada the Ladders Full timeJob Summary The Scientific Research and Experimental Development ("SR&ED") Manager ("Manager") is responsible for assisting clients in identifying and claiming SR&ED tax credits and then assisting the SR&ED Director in defending those credits when necessary in the context of a review by the Canada R
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Sr Client Coordinator
3 weeks ago
Mississauga, Canada Matthews International Full timePOSITION SUMMARYThe Sr Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Sr....
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Sr Client Coordinator
2 months ago
Mississauga, Canada Matthews International Full timePOSITION SUMMARYThe Sr Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Sr....
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Sr Client Coordinator
3 months ago
Mississauga, Canada Matthews International Full timePOSITION SUMMARY The Sr Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements....
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Sr Client Coordinator
3 weeks ago
Mississauga, Ontario, C4W, Peel region, Canada Matthews International Full timePOSITION SUMMARYThe Sr Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Sr....
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Sr. Director, Specialty Pharmacy
7 hours ago
Mississauga, Canada McKesson Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a...
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Sr. Director, Specialty Pharmacy
7 hours ago
Mississauga, Canada McKesson Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a...
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Sr. Director, Specialty Pharmacy
2 months ago
Mississauga, Canada McKesson Full timeJob Summary:The Sr. Director, Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. The incumbent will be accountable for delivering and meeting the financial, business, and people strategic goals and initiatives. The Sr. Director will lead a national team through the achievement of...
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Sr. Director, Specialty Pharmacy
2 months ago
Mississauga, Canada McKesson Full timeJob Summary:The Sr. Director, Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. The incumbent will be accountable for delivering and meeting the financial, business, and people strategic goals and initiatives. The Sr. Director will lead a national team through the achievement of...
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Director - Employment Services
2 months ago
Mississauga, Canada ACHEV Full timeAt Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...
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Sr. Developer
1 month ago
Mississauga, ON, Canada Pharma Medica Research Inc. Full timePharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation...
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Sr. Developer
1 month ago
Mississauga, Canada Pharma Medica Research Inc. Full timePharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation...
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Sr. Developer
4 weeks ago
Mississauga, Canada Pharma Medica Research Inc. Full timePharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation...
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Sr. Developer
6 days ago
Mississauga, Canada Pharma Medica Research Inc. Full timePharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation...
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Sr. Developer
1 month ago
Mississauga, Canada Pharma Medica Research Inc. Full timePharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation...
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Director, Client Services
3 months ago
Mississauga, Canada Ryan, LLC Full timeThe Director, Client Services is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for the total tax function. Responsibilities include expanding and cross-selling within client relationships and researching, initiating, and...
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Sr. Developer
1 month ago
Mississauga, Canada Pharma Medica Research Inc. Full timePharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation...
SR. Director Client Services
2 months ago
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward
Why work with Canteen? Imagine having a career that can take you places. Join our industry-leading team and there's no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We're proud of our team and what we have accomplished over the years. Let's continue moving forward, together.
Job SummaryReporting to the President, this position has the overall accountability to meet and exceed Canteen's account retention objectives. The is accomplished through meeting client expectations while maximizing the Company's financial objective, and assisting sales strategy and presentation, and maintaining client relations. This position is responsible for facilitating alliances between identified priority accounts resulting in strong partnerships and increased total customer satisfaction.
Now, if you were to come on board as our Sr. Director Client Services, we'd ask you to do the following for us:
- Own the account stratification process including the development and implantation of retention strategies and best practices to achieve and/or surpass customer relationship retention.
- Present current/future operational goals to grow the Canteen business within the existing client base and executes on the goals
- Provide training and support to the branch managers and front-line staff as applicable, in account retention, client expectations and satisfaction, etc.
- Oversee the Customer Service department by providing guidance and support and growth opportunities for the Customer Service team.
- Actively and consistently support all efforts to simplify and enhance the customer experience at the national, regional and local branch level.
- Responsible for the budget process, including managing departmental expenditures and remaining within budget guidelines.
- Analyze performance data to drive improvements through methods, procedures and enhancements.
- Drive strategy initiatives and oversee internal team/stakeholder participation.
- Identify future needs within the marketplace and qualify opportunities for new offerings based on fact-based, market-driven insights and analyses.
Think you have what it takes to be our Sr. Director of Client Services? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:
- Able to clearly and comfortably communicate with senior leaders and executives in organizations.
- Superior negotiation and relationship building skills to truly assess and support the customer expectation for the purpose of growth and retention.
- This position requires a high level of analytical and problem solving skills, and must be able to define problems, gather data, establish facts, research possible solutions and draw viable conclusions.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
