Mental Health Consultant

Position: Mental Health Consultant
Location: Fredericton, Moncton, Campbellton, or Saint John, On-site. 1 year Contract, Full-Time

About CMHA of NB

The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide, voluntary organization that that envisions a country where mental health is a universal human right. CMHA of NB work is guided by the mission of ensuring that all people in New Brunswick experience good mental health and well-being.

CMHA of NB is STEADFAST and has long fought to improve the state of mental health in New Brunswick, yet acknowledges that the work is ongoing and remains committed to this important task. CMHA of NB is INCLUSIVE and strives for all people in New Brunswick to see themselves represented and served by CMHA of NB. The organization values the voice of those who have experienced mental illness and recognize a diverse range of mental health approaches.

CMHA of NB is PROACTIVE, with leaders who value action over mere talk, and is committed to innovation and forward-thinking to continually address and improve mental health in New Brunswick. Furthermore, CMHA of NB is COMPASSIONATE, approaching its mission with empathy, care, love, and kindness.

CMHA of NB, being COLLABORATIVE, mobilizes and marshals resources, partners, and people to come together to realize necessary changes in our communities and in the mental health system in New Brunswick. CMHA of NB provides a wide range of services and supports to people who are experiencing mental illness, their families, friends, and the public. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.

Position Summary:

The Mental Health Consultant assist individuals with mental health issues, looking for job, by conducting one-on-one interviews with them, assessing and evaluating their skills and capabilities, developing customized plans for their success, coaching them on effective work habits and professional soft skills, also following up and navigating their employment journey. They develop employment action plans and provide clients with consultation in identifying suitable career opportunities, job searching, preparing the application, and handling the interview meetings, in addition to their job maintenance and career development.

They also establish and develop relationships with different stakeholders in New Brunswick, and coordinate workshops and trainings in order to increase awareness about mental health, mental health issues, and necessary accommodations for workers with mental health symptoms. Moreover, they encourage communities and other public and private organizations to become partners in the provincial Employment Assistance Program.

This position will update clients' records in the database and provide regular reports to the Programs Manager of CMHA of NB.

Responsibilities:

Program and Service Delivery

• Determine client eligibility and understand their mental health issues, and accordingly necessary coaching needs.
• Develop service action plans.
• Provide individual employment counseling services.
• Adhere to the four employability dimensions (Career Decision Making, Skill Enhancement, Job Search and Employment Maintenance)
• Interview clients to obtain employment history, educational background, and career goals.
• Complete skills assessments and evaluations with clients to determine the interests, aptitudes, and abilities of clients.
• Provide industry specific information to assist clients with understanding career choices and identifying suitable employment opportunities.
• Maintain an up-to-date knowledge of current job searching methods.
• Create detailed job search plans for clients, providing support and guidance.
• Provide instruction regarding current job searching strategies and best practices, resources, and technology.
• Identify barriers to employment and assist clients with such matters as job readiness skills, writing résumés and cover letters and preparing for job interviews.
• Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information.
• Assist clients with completing the application process for further Education.
• Conduct pre-interview counseling sessions and assist clients with providing positive attitudes and interview readiness.
• Assist and coach clients with obtaining training to acquire the necessary skills to attain their career goals.
• Assist clients with problem solving, change management and stress management.
• Provide follow-up and job maintenance.
• Assess the need for additional assistance, such as rehabilitation, retraining, financial assistance and refer clients to the appropriate service providers.
• Provide established workers with information on maintaining a job or moving within an organization, dealing with job dissatisfaction, or making a mid-career change.
• Ensure that the individual is an active participant in all phases of the job placement process.
• Perform other duties as necessary.

Networking/Raising Awareness

• Increase awareness in organizations on the concept of mental health and related issues, its accommodations, and specific need of people with mental issue may require.
• Building relationships with different stake holders in New Brunswick and encourage and persuade them to become partners with Employment Assistance Program.
• Coordinating with CPCs for workshops and presentations in workplaces to increase awareness.
• Work with potential employers to develop accommodation opportunities.
• Provide consulting services to community groups and agencies, business, and industry, and to other organizations involved in providing community-based career planning resources.
• Network with potential employers in the community.
• Liaise with employers to provide for an effective client transition into employment and working environments.
• Network with community agencies, organizations, and groups to keep them informed of the Employment Assistance Program and be involved in applicable community events offered by other organizations.
• Partner with relevant existing community groups, organizations and agencies, both public and private, to strengthen current services and assist with the development of new opportunities.
• Promote the Employment Assistance Program to stakeholders i.e. clients, employers, Employment Counsellors from DPETL, Case Managers and Social Workers from the Department of Social Development, Clinicians/Therapists, Addictions and Mental Health Services, other government and community agencies and the public.

Administration

• Maintain an accurate and updated client database and files confidentially.
• Track the client's job finding processes and applications.
• Provide regular progress reports for organizational and individual purposes.
• Submit quarterly and annual Targets, work plans and regular progress reports to the Programs Manager
• Submit annual and quarterly financial monitoring reports to the Programs Manager.
• Attend scheduled staff meetings.

Qualifications:

• Preference will be given to candidates with Post secondary studies in the fields of Counselling, Human Services, Social Science, Education, or psychology, and one year of work experience, as a counselor. A combination of related work experience and education will be considered.
• A valid Work Permit is mandatory for temporary residents.
• Residency in New Brunswick (NB) or willingness to relocate is mandatory.
• Proficiency in both English and French languages is mandatory
• A new Criminal Record and Vulnerable Sector Check is mandatory.
• A valid driver's license is necessary to travel within the province.

Core Competencies:

• Service Orientation
• Coaching and Mentoring
• Creative and Innovative Thinking
• Analytical thinking
• Problem-solving
• Communication
• Rapport/Relationship Building
• Teambuilding
• Critical and Logical Thinking
• Attention to Detail
• Flexibility & Adaptability
• Time Management & Priority Setting
• Self-Awareness & Confidence
• Self-motivated and Self-directed
• Initiative & Commitment
• Research, Continuous Learning & Development
• Ethics and Integrity
• Decision-making

Knowledge, Abilities & Skills:

• Excellent working knowledge of Microsoft 365 and data base is required.
• Knowledge of Enforcing Laws, rules, and regulations is required.
• Knowledge of Canadian Standards and Guidelines for Career Development Practitioners, Ethical Code of Canadian Counseling and Psychotherapy Association and use of Standardized and Non-Standardized Career Assessment Instruments.
• Knowledge of theory, principles and practices of career transition, counseling, and career development is preferred.
• Knowledge of intellectual and psychological disabilities, and mental health issues is necessary.
• Ability to lead and motivate groups and/or individuals.
• Ability to establish and develop strong networks at all levels and interagency cooperation.
• The comfort to self-promote within the community.
• Knowledge of conducting client assessments.
• Knowledge of Federal/Provincial employment-related programs and services.
• Excellent communication skills, including speaking, listening, and written communication and ability to express ideas concisely and clearly.
• Proven facilitation and public speaking skills.
• Knowledge of the formal NB mental health system, community organizations, and resources, including CMHA of NB programs, is an asset.
• Professional, compassionate, and non-judgmental approach to communication.
• Empathy towards individuals with diverse backgrounds and lived experiences.
• Ability to work effectively in various settings and environments, both one-on-one and in group settings.
• Strong interpersonal skills, flexibility, and effectiveness at individual, program, and system levels.
• Highly motivated and passionate about mental health and anti-oppressive work.
• Openness to innovation and creative problem-solving.
• Strong organizational skills and conscientiousness, loyalty, self-discipline, and commitment to organizational goals, policies, and rules.
• Agreeableness, willingness to work with others, consideration, and genuine concern for others' well-being.
• A calm and non-reactive nature; a relaxed, steady, and responsible approach to situations, events, and people.
• Passion, personal alignment, and commitment to the mission, vision, and values of CMHA of NB.
• Knowledge/familiarity with the mental health, addiction, and social service systems is an asset.
• Demonstrated competence in understanding cultural diversity and works effectively with individuals with various cultural backgrounds.

Working Conditions:

• The workweek is 32 hours.
• Flexible work schedules may be required to meet operational requirements.
• Travel within the province and the service region is required.
• Work in various settings or in partnership with other stakeholders is expected.
• This position will report directly to the Programs Manager.

How To Apply:

• Please submit your resume and cover letter in one PDF file to careers@cmhanb-acsmnb.ca.
• CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons, and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act

We thank all those who apply; however, only those selected for further consideration will be contacted.