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Sustainability Manager
2 months ago
Position OverviewThe Sustainability Manager will report to the local Head of Sustainability and will be responsible for managing all country-related sustainability initiatives, communications, reporting, administration and volunteer opportunities among other things. The Manager will also help strengthen relationships with our key stakeholders, identify and build new ones together with the department head.
The ultimate goal of this role is to “Unlock the Power of Clothing” across the 3 pillars of People Planet and Society while ensuring that employees and customers in Europe fully appreciate UNIQLO’s sustainability strategy. By enhancing the impact and visibility of sustainability actions (and basic internal awareness of sustainability) the manager will help attract new customers, enhance loyalty, increase staff pride and retention and bolster our brand and business reputation. In other words, delivering measurable impact - in partnership with other departments – is how success will be measured.Job DescriptionTEAM MANAGEMENT
- Ensure the global sustainability strategy & lead the retail and corporate sustainability
- Manage the team of local sustainability team members:
- Ensure the team is aligned with priorities and projects
- Provide clear direction for the goals of sustainability projects + oversee project initiation, project supervision, and execution, including the creation of presentations, reports, proposals of the team.
- Ensure the daily and annual management of the Team: have 1o1 every week, evaluation, feedbacks
- Ensure coordination with their local Marketing Manager and COO
- Ensure the organization of and/or participation in weekly team meetings, Bi-annual team meeting etc
- Ensure the organization of Top management reporting and sharing
- Ensure alignment & project management with GHQ sustainability team
- Ensure recruitment & training of new team members
- Create strategic, seasonal plans and manage the overall sustainability calendar and projects
- Support global projects and be at the initiative and forefront of new project with the teams and across teams
- Monitor, report, and evaluate effectiveness of sustainability projects
- Nurturing and fostering robust connections with internal stakeholders & directors throughout the organization to make sure the sustainability strategy is known and understood: build strong relationships with senior management so that they understand, appreciate, value and support Sustainability activities.
- Engage with external stakeholders such as NGO, partners and participate to forums, webinars and be a represent Uniqlo externally when needed
- Manage relationships with existing non-profit organizations to create, plan and perform meaningful volunteering opportunities (social and environmental). Coordinate employee volunteering events
- Conduct research and analysis to ensure that business practices, products and services are environmentally friendly and compliant with government rules and regulations
- Encourage diversity and inclusion as UNIQLO’s fundamental core principles, support the inclusion of people with disability, refugees and other vulnerable target groups
- Promote our activities both internally as well as externally through partnerships and in collaboration with HR
- Act as the primary liaison with store operations and staff to keep all sustainability information up to date in stores by building effective relationships with store managers and using internal communications tools and other effective platforms (creating the right communication, website, newsletter etc)
- Monitor and report sustainability KPIs (energy/CO2 reduction measures, HR, recycling etc.) and share with stakeholders including the global headquarter team
- For Canada, it is especially important to lead all information gathering efforts related to Extended Producer Responsibility/Waste Management regulations for all provinces.
- Submit all reports on a timely basis and coordinate closely with the relevant teams including Finance, MD, MK, BOS and Logistics
- Support sustainability being considered into key areas of our business such as recruiting, training, new store openings, store operations, product development/sales, PR/marketing and digital communications
- Support the new development and opening of ReUniqlo studio across the local market
- Plan the strategy and new opportunities of ReUniqlo within the local market
- A minimum of 3- 5 years working in corporate sustainability, ESG, environmental management or related areas, preferably in the retail or consumer goods sector, ideally clothing/fashion
- Excellent understanding of best practices and trends in sustainability.
- Demonstrated experience leading sustainability projects within a commercial environment, with a technical and/or legal understanding of key sustainability issues.
- Strong business acumen, communication, interpersonal, influencing and relationship-building skills – KPI-driven
- Experience working with people from other cultures
- A strong understanding of sustainability topics, with an ability to drive change.
- Ability to articulate complex topics in a clear way, as well as engage and discuss within all levels of the organization using relevant metrics – ROI, customer voices and so on.