Current jobs related to Bilingual Installation Support Technician/Technicien Support Installation - Nepean - Versaterm

  • Installation/service Technician

    3 months ago

    Nepean, Canada TORMAX Canada Inc. Full time

    TORMAX Canada Inc. subsidiary is a local leader in the sales and services of pedestrian automatic doors and commercial entrance systems. Our Canadian Head Office based in Langley, British Columbia, manufactures, installs, and services automatic and manual doors, and we have an immediate opening for a Service/Install Technician to be based in the Greater...

  • Installation Technician

    3 months ago

    Nepean, Canada Cables Plus Full time

    Cables Plus is looking for an experienced technician to Install, service, and repair a variety of structured cabling and security related products. - Duties and Responsibilities_ - Install a variety of structured cabling systems and appropriate devices; dismantle and reconstruct equipment as required by customer or cables plus. - Conduct service calls and...

  • Installation Coordinator

    4 months ago

    Nepean, Canada Francis Fuels Ltd Full time

    **About us** The Francis Family business has been serving the National Capital Region since October 1933. The business includes Fuel Oil, Propane and Natural Gas Equipment Installation and Service, Air Conditioning Installation and Service, Fuel Oil and Propane supply. Gas Bars & Service Stations. Wholesale of Gasoline, Diesel and Lubrication...

  • Countertop Installer

    4 months ago

    Nepean, Canada Granstone Full time

    Overview: We are seeking a skilled Installer to join our team. As an Installer, you will be responsible for performing a variety of construction and installation tasks. If you have a strong attention to detail and enjoy working in a dynamic environment, we encourage you to apply. **Responsibilities**: - Taking precise measurements, evaluate the existing...

  • AV Installer

    1 month ago

    Nepean, Canada Matrix Video Communications Full time

    Salary: Matrix Video Communications is a Canadian audiovisual and media production solutions company that was established back in 1994. The changing pace of technology has created a number of opportunities as well as challenges, and we are proud to have continued to work together as a team to grow and innovate throughout the decades. Some of our audiovisual...

  • Siding Installer

    3 weeks ago

    Nepean, Canada Monarchy Build Full time

    **Company**: Monarchy Build **Location**: Ottawa, Ontario **Job Type**: Full-time, Permanent **About Us**: Monarchy Build is a leading construction company specializing in roofing, siding, insulation, and masonry services. With a strong reputation for quality workmanship and customer satisfaction, we take pride in delivering exceptional results on every...

  • Install Professional

    4 months ago

    Nepean, Canada Aire Serv Full time

    Do you enjoy seeing the fruit of your labor come to life? Whether you’re an experienced HVAC Installation Professional or want to become one, we have an immediate opening for you as an HVAC Installer. This installation role includes mostly residential and some light commercial work. Help deliver customer’s heating and cooling needs by providing quality...

  • Solar Installer

    3 months ago

    Nepean, Canada iSolara Solar Power Full time

    Job Description - Solar PV Systems Installer **Responsibilities**: - Participate in the preparation of worksite and materials - Construct foundations and underground trenching for electrical cabling; - Assemble and install mechanical system components; - Install Solar PV system components and cabling; - Willing to do “whatever it takes” to get the job...

  • Window Installer

    3 months ago

    Nepean, Canada Ecoline Windows Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Renovation - Various locations - Installation - Service/clean **Tasks**: - Professionalism in customer service - Determine layout and installation procedures - Measure and mark guidelines to be used for installations - Load and unload...

  • Countertop Installer

    3 weeks ago

    Nepean, Canada The Granite Shoppe Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Installation - Urban area **Tasks**: - Install exterior prefabricated products - Install interior prefabricated products - Professionalism in customer service - Read blueprints, drawings and specifications to determine work requirements - Repair and service...

  • Irrigation Technician

    4 months ago

    Nepean, Canada A Group Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more - or equivalent experience **Work site environment**: - Outdoors **Work setting**: - Installation - Repair **Tasks**: - Professionalism in customer service - Measure and mark guidelines to be used for installations - Utilize hand and power tools - Read and interpret...

  • Drywall Installer and Finisher

    3 months ago

    Nepean, Canada Go Pro Restoration Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work site environment**: - Dusty - Noisy **Work setting**: - Various locations **Tasks**: - Cut and install metal corner beads to protect exterior corners - Fill joints, nail indentations,...

  • Irrigation Technician

    4 months ago

    Nepean, Canada Cityscape Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more - or equivalent experience **Work site environment**: - Outdoors **Work setting**: - Installation - Repair **Tasks**: - Professionalism in customer service - Measure and mark guidelines to be used for installations - Utilize hand and power tools - Read and interpret...

  • User Support Technician

    4 months ago

    Nepean, Canada Professional Movers Ottawa Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Willing to relocate **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...

  • Awning Installer

    3 months ago

    Nepean, Canada House of Canvas Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work site environment**: - Outdoors **Work setting**: - Construction - Renovation - Installation **Tasks**: - Install exterior prefabricated products - Professionalism in customer service - Repair and service exterior prefabricated products - Measure and mark guidelines to be...

  • Residential Gas Technician

    3 months ago

    Nepean, Canada Stan's HVAC Systems Inc. Full time

    Install/Service Gas Technician Stan’s HVAC About Stan’s HVAC For over 50 years, Stan’s expert technicians have earned the trust of Ottawa-area homeowners who are looking for a total home comfort solution. Our licensed technicians service and install all types of HVAC equipment to the highest standards. Our Team There is a great deal of comradery...

  • Cable Installer

    2 weeks ago

    Nepean, Canada Cimtel Telecommunications Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work site environment**: - At heights **Work setting**: - Installation - Maintenance - Repair - Telecommunications company - Telephone company - Various locations - Service **Tasks**: - Install...

  • Tile Installation Specialist

    2 weeks ago

    Nepean, Ontario, Canada C&G PAINTING & DECORATING Full time

    Job Title: Tile InstallerWe are seeking a skilled Tile Installer to join our team at C&G PAINTING & DECORATING.Job SummaryThe successful candidate will be responsible for installing tiles, including ceramic, stone, and mosaic, in various settings such as commercial, industrial, and residential environments.Key ResponsibilitiesPrepare surfaces for tile...

  • Lead Installer

    4 months ago

    Nepean, Canada Advance Marble & Granite Ltd Full time

    **COMPANY'S BASIC INFORMATION** Do you feel excited to be a part of a company with the same values for employees and customers? Yes, you heard that right! At XO Stones ( AMG Group), we strive to provide the best employee experience. AMG Group is one of the leading companies in the marble and granite industry, dedicated to customer satisfaction. We are a...

  • Tile Installer

    3 months ago

    Nepean, Canada C&G PAINTING & DECORATING Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - No degree, certificate or diploma **Work site environment**: - Odours - Dusty **Work setting**: - On-site customer service - Relocation costs covered by employer - Commercial - Industrial -...

Bilingual Installation Support Technician/Technicien Support Installation

3 months ago

Nepean, Canada Versaterm Full time
Salary:

*English description to follow

Qui Nous Sommes


Komutel est à la recherche d'un(e) Technicien(nne) support installation. Komutel est une entreprise de haute technologie en pleine expansion, qui se spécialise dans le développement et la mise en marché de solutions de télécommunications et d'interopérabilité grandement innovatrices. Sous la supervision du responsable du service à la clientèle, le technicien support technique/service à la clientèle doit répondre aux questions et supporter la clientèle par rapport aux divers logiciels.

Le Rôle


  • Installer et configurer les logiciels de Komutel à distance ou directement chez le client
  • Analyser et résoudre les problèmes reliés aux mises en route et aux incidents, en recommandant les mesures nécessaires
  • Informer le chargé de projet de tout incident ou problème rencontré lors de l'implantation
  • Donner les formations nécessaires aux utilisateurs
  • Documenter les interventions avec la clientèle
  • S'assurer du transfert des informations des projets avec le département de service à la clientèle

Exigences


  • Technique en informatique ou toute combinaison étude/expérience pertinente;
  • Bilinguisme obligatoire afin de pouvoir communiquer avec nos clients tant francophones qu'anglophones (Canada/USA)
  • Connaissance SQL requise
  • Disponibilité à voyager (posséder un passeport et un permis de conduire classe 5 valide)
  • La connaissance du domaine de la téléphonie et/ou dans le domaine 911 sont des atouts

Qualités requises


  • Approche de travail orientée client / service à la clientèle
  • Excellent sens de la communication, professionnalisme et diplomatie
  • Habileté à travailler sous pression et sans supervision directe constante
  • Rigueur et autonomie
  • Faire preuve de débrouillardise et avoir une bonne capacité d'analyse

Who We Are


For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm's dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.


This is an exciting time for us We're currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.


In the past 3years, Versaterm Public Safety has acquired 10 incredible companies in the public safety space to create a suite of applications like no other. This position will provide continuous support and exemplary customer service to our incredible public sector clients in their ongoing efforts to best serve our communities.

Komutel is currently looking for an Installation Support Technician in our Ottawa office. Komutel is a fast-growing high-tech product line specializing in the development and commercialization of highly innovative telecommunications and interoperability solutions. Under the supervision of the Customer Service Manager, the technical support/customer service technician must answer questions and support the customer regarding various software.

The Role


  • Install and configure Komutel software remotely or directly at the customer
  • Analyze and resolve problems related to start-ups and incidents, recommending the necessary measures
  • Inform the project manager of any incident or problem encountered during implementation
  • Provide the necessary training to users
  • Document interventions with clients
  • Ensure the transfer of project information with the customer service department

What You'll Bring


  • Computer technology or any relevant study/experience combination
  • Mandatory bilingualism to be able to communicate with our French-speaking and English-speaking customers (Canada/USA)
  • SQL knowledge required
  • Availability to travel (have a passport and a valid class 5 driver's license)
  • Knowledge of the telephony field and/or in the 911 field (assets)

You'll Succeed if You Have


  • Customer-oriented work approach / customer service
  • Excellent communication skills, professionalism, and diplomacy
  • Ability to work under pressure and without constant direct supervision
  • Rigor and autonomy
  • Demonstrate resourcefulness and have good analytical skills


Equal Opportunity


Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm Public Safety. For detailed information on our accessibility policies, please contact info@versaterm.com.