Product Support Specialist

3 weeks ago

Thamesville, Canada Penta Equipment Inc. Full time
Salary:

About Penta

We are an agricultural manufacturer specializing in the production of TMR mixers, spreaders and dump boxes. With over 25 years in business, we have proven to be a leader in the development and production of innovative and robust agricultural farm equipment.

We have two production facilities in Ontario located in Glencoe and Thamesville. Our products are manufactured in our Glencoe facility and then transported to Thamesville for final assembly and shipping.


The Opportunity

We are looking for a Product Support Specialist (Mechanical Engineering Technologist) to join our growing team. This role would align with a document control specialization. The responsibilities of this position will include but are not limited to:

  • Provide technical support to inside sales and service teams
  • Manage part creation and setup for after sales support
  • Generate and maintain formal product documentation
  • Complete a comprehensive review of designs for manufacturing readiness
  • Identify and design required fixtures and dunnage
  • Participate in pilot builds and document required design changes
  • Develop process routings
  • Perform time studies
  • Liaise between manufacturing and design engineering departments
  • Optimize manufacturing setup of parts for laser, plasma and machining
  • Create detailed parts manuals


Our Ideal Candidate

  • Completion of Mechanical Engineering Technology program from an accredited institution.
  • Autodesk Inventor considered an asset
  • Strong verbal and written communication skills
  • Excellent organizational skills and strong attention to detail

The Benefits

  • Competitive compensation package
  • Comprehensive health and dental benefit plans
  • Retirement savings plan with monthly employer contributions
  • Employee Referral Program
  • Annual safety-boot allowance and prescription safety glasses allowance

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