Manager, Business Professions

4 weeks ago

Whitehorse, Canada Government of Yukon Full time
Job Summary and Requirements

Who we are:

As the Yukon government's most diverse department, Community Services has a place for you. Under the Community Services umbrella, there are 18 unique branches where you can apply your skillset. All branches strive to empower communities to be vibrant, healthy, and sustainable. Community Services develops our team and invests in people so together we can equip Yukon communities with the tools and knowledge to foster a higher quality of life for all Yukoners.

About the branch:

The Professional Licensing and Regulatory Affairs (PLRA) branch is made up of 3 units each responsible for regulating a different area: business professions, health professions and corporate/society registries. Each unit supports multiple registries and professions creating a dynamic and eclectic work environment.

Each unit is responsible for registration/licensing requirements, quality assurance, policy development and maintenance, inquiries, supporting the complaint process, and supporting any legislative projects. The work is varied and incredibly important for protecting the public, by ensuring they have access to competent professionals and legal business entities.

Business professions include but are not limited to insurance intermediaries, real estate agents and charitable gaming. Health professions include but are not limited to physicians, dental professions, physiotherapists and optometrists. Finally, the corporate services unit support the registration of businesses, partnerships, corporations and societies.

About the job:

The Manager of Business Professions (BP) is a leadership role responsible for managing operations for the business related professions. As the Manager, BP you will be appointed as the Deputy Registrar or Superintendent depending on the Act. There are numerous Acts and Regulations including the Consumer Protection Act, Insurance Act to Funeral Directors Act to name a few. The Manager, BP will be responsible for registration/licensure decisions, daily operations, and representing the Yukon with numerous national bodies.

The Manager, BP reports to the Director of PLRA who is also the Registrar or Superintendent depending on the Act. Licensing and other operational and regulatory decisions are based on a detailed understanding and interpreting of the legislation and regulations for each of the business related professions and charitable gaming, providing for policy and program considerations as required.

This role is responsible for managing the business unit which includes two licensing and intake officers and one regulatory affairs policy officer. A large focus for this unit is to support consumer education and help the Yukon public understand the roles of the professions and how to protect themselves through various types of educational materials.

The ideal candidate will have strong teamwork abilities paired with excellent interpersonal and communication skills. They will have strong analytical and research skills that translate well into launching and completing initiatives that will benefit the operations of the branch. The ideal candidate will also be capable of working under pressure in a fast-paced and changing environment with competing priorities. This is an excellent developmental opportunity for someone seeking to gain rapid experience.

Additional Information:

Some travel for national meetings will be required. The manager will need to be available to work occasional evenings and weekends, as required, to accommodate committee schedules or representation of the Government of Yukon.

Essential Qualifications:
Please submit your resume clearly demonstrating how you meet each of the following qualifications. Please note, selection for further consideration will be based solely on the information you provide in your resume

  • Bachelor's degree or Masters in a related field such as Business Administration, Public Policy, Business Administration, Leadership, Organizational Development or Law;
  • Experience working with professionals, preferably in a regulatory environment - understands that public protection is our primary role;
  • Experience interpreting and applying legislation in a formal decision-making environment - demonstrated experience in the nuances of legislation and regulatory policies;
  • Experience with change management and/or process improvement;
  • Experience developing and leading projects or initiatives from beginning to end;
  • Experience managing and developing staff will be considered an asset.

Candidates who have education, training, and/or experience equivalent to the above qualifications may be equally considered.

Desired Knowledge, Skills, and Suitability:
These are competencies and/or job specific proficiencies that are effective to be successful in the role and may be assessed during the recruitment process.

  • Strong communication and interpersonal skills, being able to work both independently and in a team;
  • Experience collaborating and managing multiple projects and competing priorities with a demonstrated ability to adhere to deadlines;
  • Strong ethics and defensible discretion and judgment;
  • Strong change management skills including active listening skills, influencing others, diplomacy, and assessing processes for effectiveness;
  • Strong writing, analytical, research, organization, and prioritization skills.

What you need to consider before submitting your application:

  • Prior to submitting your resume an E-recruitment profile must be created as applications are only accepted through the system. Please do not email your resume to the contacts on the ad.
  • Resumes are ONLY assessed based off candidates' ability to communicate how they have demonstrated the essential qualifications from their professional, volunteer, or educational experience within their resume clearly indicating the specific position the responsibilities or duties were performed.
  • Candidates must clearly state the length of time they performed the essential qualifications in their role(s) (ex. month/year to month/year).
  • Take advantage of learning more about how to prepare your resume for a government recruitment. Please note cover letters are not required unless clearly indicated on the job ad.

Contact info:

For more information about the role, please contact: Stephanie Connolly at stephanie.connolly@yukon.ca.

For more information about the organization and recruitment process, please contact: Paulina Bataligin at Paulina.bataligin@yukon.ca.

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