Sr. Manager, Professional Services

Found in: beBee S CA - 2 weeks ago

Montreal, Canada opentext Full time

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity:
Professional Services is searching for a dynamic and resourceful individual to join our Content Practice as a Senior Practice Manager. The Senior Practice Manager has three primary areas of responsibility: managing a team of direct reports; driving revenue through the delivery of customer engagements; participating in presales opportunities and creating project estimates. This position focuses on Enterprise accounts with an emphasis on the OpenText Documentum and OpenText Content Suite product lines.

In this role, you will work closely with Professional Services Consultants and customers in the delivery of Open Text engagements, as well as with Account Executives, Solution Consultants and strategic partners throughout the sales and delivery cycles. 

 

You're great at:
•    Managing, coaching, and mentoring a team of direct reports. 
•    Growing your team’s utilization results through staffing, scheduling, development planning and performance management.
•    Providing operational thought leadership by standardizing project delivery practices.
•    Demonstrating technical thought leadership on OpenText Documentum and/or OpenText Content Suite solutions.
•    Offering strategic input to customers and prospects on OpenText solutions. 
•    Interacting with other OpenText departments, across various regions and time zones, to scope project effort, create estimates and respond to RFPs. 
•    Delivering customer engagements with high quality. Project delivery activities relate to the functionality of OpenText products and may involve tasks such as analysis, configuration, and/or development.
•    Effectively communicating through excellent written and verbal communication skills.
•    Delegating tasks and responsibilities to appropriate personnel.

 

What it takes:
•    Minimum of 8 years of experience in a professional services management role. 
•    A solid technical grasp of a variety of OpenText Documentum and/or OpenText Content products. 
•    Strong interpersonal and leadership skills. 
•    Ability to confidently interact with both business and technical audiences.
•    Utilize analytical, technical, and problem-solving skills.
•    Experience managing a remote team of diversely skilled consultants.
•    Ability to work as part of a dynamic team. 
•    Self-starter and a quick learner.
•    Ability to converse, read, and write in French is desirable.
•    Holding a current Canadian clearance status is desirable.
•    This is a revenue generating position with a billable component, measured by utilization achievement.
•    Travel is a requirement of this position.
•    Location: Virtual, Canada - Ottawa, Montreal

 

L'occasion :

Les Services professionnels sont à la recherche d'une personne dynamique et ingénieuse pour se joindre à notre pratique du contenu en tant que gestionnaire principal de la pratique. Le gestionnaire principal des pratiques a trois principaux domaines de responsabilité : gérer une équipe de subordonnés directs ; générer des revenus grâce à la livraison d'engagements clients ; participer à des opportunités de prévente et créer des estimations de projet. Ce poste se concentre sur les comptes d'entreprise en mettant l'accent sur les gammes de produits OpenText Documentum et OpenText Content Suite.

Dans ce rôle, vous travaillerez en étroite collaboration avec des consultants en services professionnels et des clients dans la livraison d'engagements open text, ainsi qu'avec des directeurs de comptes, des consultants en solutions et des partenaires stratégiques tout au long des cycles de vente et de livraison. 

 

Vous êtes doué pour :
•    Gérer, encadrer et encadrer une équipe de subordonnés directs. 
•    Accroître les résultats d'utilisation de votre équipe grâce à la dotation, à la planification, à la planification du développement et à la gestion du rendement.
•    Fournir un leadership éclairé opérationnel en normalisant les pratiques d'exécution des projets.
•    Faire preuve de leadership technique éclairé sur les solutions OpenText Documentum et/ou OpenText Content Suite.
•    Offrir une contribution stratégique aux clients et aux prospects sur les solutions OpenText. 
•    Interagir avec d'autres départements OpenText, dans diverses régions et fuseaux horaires, pour atteindre la portée de l'effort du projet, créer des estimations et répondre aux demandes de propositions. 
•    Fournir des engagements clients avec une haute qualité. Les activités de réalisation de projets se rapportent à la fonctionnalité des produits OpenText et peuvent impliquer des tâches telles que l'analyse, la configuration et / ou le développement.
•    Communiquer efficacement grâce à d'excellentes compétences en communication écrite et verbale.
•    Déléguer des tâches et des responsabilités au personnel approprié.

 

Ce qu'il faut :
•    Minimum de 8 ans d'expérience dans un rôle de gestion des services professionnels. 
•    Une solide compréhension technique d'une variété de produits OpenText Documentum et/ou OpenText Content. 
•    Solides compétences interpersonnelles et de leadership. 
•    Capacité d'interagir en toute confiance avec les publics commerciaux et techniques.
•    Utiliser des compétences analytiques, techniques et de résolution de problèmes.
•    Expérience de la gestion d'une équipe à distance de consultants diversement qualifiés.
•    Capacité à travailler au sein d'une équipe dynamique. 
•    Auto-démarreur et un apprenant rapide.
•    Il s'agit d'un rôle mondial de soutien aux clients en Amérique du Nord et nécessite une maîtrise du français et de l'anglais. 
•    Il est souhaitable de détenir un statut de dédouanement canadien à jour.
•    Il s'agit d'un poste générateur de revenus avec une composante facturable, mesurée par la réalisation de l'utilisation.
•    Les déplacements sont une exigence de ce poste.
•    Lieu : Virtuel, Canada - Ottawa, Montréal
 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.

  • Senior Manager

    1 week ago

    Montreal, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Scientific Research and Experimental Development (SR&ED) team as a Senior Manager (or Manager). This diverse team of...

  • Senior Manager

    1 week ago

    Montreal, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Scientific Research and Experimental Development (SR&ED) team as a Senior Manager (or Manager). This diverse team of...

  • Senior Manager

    1 week ago

    Montreal, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Scientific Research and Experimental Development (SR&ED) team as a Senior Manager (or Manager). This diverse team of...

  • Professional Services Manager

    2 weeks ago

    Montreal, Canada Valsoft and Aspire Operating Group Full time

    We are hiring at Aspire Software for a Professional Services Manager to join our growing team in Canada! This newly created role of Professional Services Manager will have responsibility for leading and managing a world-class Professional Services sales organization for one of our rapidly expanding portfolio of enterprise software companies in North...

  • Professional Services Manager

    1 week ago

    Montreal, Canada Valsoft and Aspire Operating Group Full time

    We are hiring at Aspire Software for a Professional Services Manager to join our growing team in Canada! This newly created role of Professional Services Manager will have responsibility for leading and managing a world-class Professional Services sales organization for one of our rapidly expanding portfolio of enterprise software companies in North...

  • Professional Services Manager

    7 days ago

    Montreal, Canada Valsoft and Aspire Operating Group Full time

    We are hiring at Aspire Software for a Professional Services Manager to join our growing team in Canada! This newly created role of Professional Services Manager will have responsibility for leading and managing a world-class Professional Services sales organization for one of our rapidly expanding portfolio of enterprise software companies in North...

  • Senior Manager

    Found in: Talent CA C2 - 2 weeks ago

    Montreal, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Scientific Research and Experimental Development (SR&ED) team as a Senior Manager (or Manager). This diverse...

  • Senior SR&ED Tax Credit Consultant

    2 weeks ago

    Montreal, Canada Visiativ Full time

    ABGi Canada – Senior R&D Tax CreditConsultant, – Remote – Full timeABGi Canada, a Visiativ Company, is hiring a ContractSenior SR&ED Consultant, to join a dynamic team of technical R&D tax credit professionals focused on the Scientific Research and Experimental Development tax credit! This is a unique opportunity to join an entrepreneurial and growing...

  • Senior SR&ED Tax Credit Consultant

    1 week ago

    Montreal, Canada Visiativ Full time

    ABGi Canada – Senior R&D Tax CreditConsultant, – Remote – Full timeABGi Canada, a Visiativ Company, is hiring a ContractSenior SR&ED Consultant, to join a dynamic team of technical R&D tax credit professionals focused on the Scientific Research and Experimental Development tax credit! This is a unique opportunity to join an entrepreneurial and growing...

  • Senior SR&ED Tax Credit Consultant

    7 days ago

    Montreal, Canada Visiativ Full time

    ABGi Canada – Senior R&D Tax CreditConsultant, – Remote – Full timeABGi Canada, a Visiativ Company, is hiring a ContractSenior SR&ED Consultant, to join a dynamic team of technical R&D tax credit professionals focused on the Scientific Research and Experimental Development tax credit! This is a unique opportunity to join an entrepreneurial and growing...

  • Senior SR&ED Tax Credit Consultant

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Visiativ Full time

    ABGi Canada – SeniorR&D Tax Credit Consultant, – Remote – FulltimeABGiCanada, a Visiativ Company, is hiring a Contract SeniorSR&ED Consultant, to join a dynamic team of technicalR&D tax credit professionals focused on theScientific Research and ExperimentalDevelopment tax credit! This is a unique opportunityto join an entrepreneurial and growing R&D...

  • Chef de projets sécurité TI

    Found in: Talent CA 2 C2 - 1 week ago

    Montreal, Canada CB Canada Full time

    Chef de projets sécurité TIDans le cadre de ses ententes avec ses différents clients, Procom est actuellement à la recherche d’un Chef de projets sécurité TI pour une entreprise dans le domaine de la construction. Notre client est situé à Montréal.Description des tâches et responsabilités – Chef de projets sécurité TILes responsabilités du...

  • Sr Regional Marketing Manager– East

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Monster Energy Full time

    As Sr. Regional Marketing Manager you’ll play a key role in the creation and execution of all events and ensuing communication functions in Canada. Regional contract negotiations, partnership management and event execution will be primary functions of this position. This also includes: management of the strategic marketing direction of the brand; support...

  • Sr. Accounts Receivable Specialist

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada TEEMA Group Full time

    Sr. Accounts Receivable Specialist, LaSalleOnsite, the potential to be a hybridWe are seeking a dynamic individual to join our client’s team as a Sr. Accounts Receivable Specialist. As part of our finance department, you will be crucial in managing customer credit files and ensuring the timely collection of company receivables.What you'll do:Manage...

  • Sr. Planning Manager, PMO

    2 weeks ago

    Montreal, Canada Noverka Conseil Full time

    At Noverka, our values illustrate who we are and define our beliefs: Human, Transparent, Passionate. We are driven by innovation and success, both in our relationships and in our practices. Finding the right job for the right person is what we do best! Our client, an organization in the Technologie industry is looking for a Sr. Planning Manager, PMO . Your...

  • Sr. Planning Manager, PMO

    7 days ago

    Montreal, Canada Noverka Conseil Full time

    At Noverka, our values illustrate who we are and define our beliefs: Human, Transparent, Passionate. We are driven by innovation and success, both in our relationships and in our practices. Finding the right job for the right person is what we do best! Our client, an organization in the Technologie industry is looking for a Sr. Planning Manager, PMO . Your...

  • Sr. Planning Manager, PMO

    1 week ago

    Montreal, Canada Noverka Conseil Full time

    At Noverka, our values illustrate who we are and define our beliefs: Human, Transparent, Passionate. We are driven by innovation and success, both in our relationships and in our practices. Finding the right job for the right person is what we do best! Our client, an organization in the Technologie industry is looking for a Sr. Planning Manager, PMO . Your...

  • Sr. SDET Engineer

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Prolifics Full time

    Overview Prolifics is seeking for a Sr. SDET Engineer to join our Quality Analyst & Test Automation Practice Team. The successful candidate will be a highly motivated team player and will have significant experience in application development, a strong technical background and good communication skills. Candidates are requird to work at client work...

  • Senior R&D Consultant

    Found in: beBee jobs CA - 1 week ago

    Montreal, Quebec, Canada Visiativ Full time

    ABGi Canada – Senior R&D Consultant, - Montreal ABGi Canada, a Visiativ Company, is hiring a Fulltime Senior SR&ED Consultant, IT to join a dynamic team of technical R&D tax credit professionals focused on the Scientific Research and Experimental Development tax credit This is a unique opportunity to join an entrepreneurial and growing R&D team in...

  • Senior R&D Consultant

    Found in: beBee S CA - 1 week ago

    Montreal, Canada Visiativ Remote Work Freelance Full time

    ABGi Canada – Senior R&D Consultant, - Montreal ABGi Canada, a Visiativ Company, is hiring a Fulltime Senior SR&ED Consultant, IT to join a dynamic team of technical R&D tax credit professionals focused on the Scientific Research and Experimental Development tax credit! This is a unique opportunity to join an entrepreneurial and growing R&D team in...