Content Writer

3 weeks ago


Toronto ON, Canada Tundra Technical Solutions Inc. Full time

Digital Channel Experience, Commerce – define strategy and author content of the Scotiabank.com website
Project: The Global Transaction Banking website is undergoing a refresh and rebranding. This project will require content authoring for +200 pages.
This role contributes to the overall success of the Digital Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team's business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.
Complete web content requests assigned as per the project plan on time and in accordance with the Bank’s quality, branding, accessibility, and design guidelines. Hires will spend the majority of their day authoring in our web content management platform (AEM). Monitor and maintain site health (site quality, accessibility, and SEO scores) across all pages they’ve been assigned as per the project plan.
Communicate early and often with project manager and other stakeholders in order to capture new requirements and escalate any blockers.
Coordinate with cross-functional partners on authoring best practices and page content recommendations
10+ of content management experience
3+ years’ experience with UX design - ensuring website content has a consistent look and feel and is formatted to established standards (demonstrated in project work)
2+ years’ experience with HTML and CSS
Demonstrated understanding of the impact of content and can use SEO to analyse website traffic and user engagement metrics to drive optimizations
Practical experience with Agile development methodologies
Good communication skills – successful hires will need to be able to communicate with project stakeholders and managers across the organization.
Not required but an undergraduate degree is preferred, Ideally in Business, marketing, design, or Computer Science
Agile certification an asset
is vocal and can speak to UX best practices; 2 rounds – MS Teams Video Interviews
1st - 1 hour - 1st 30 minutes with HM (culture fit, behavioral) – 2nd 30 minutes with a Digital Experience Manager for technical questions
ASAP


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