Lenscrafters - Licensed Assistant Manager

3 weeks ago

Winnipeg MB, Canada ESSILORLUXOTTICA GROUP Full time

Store # : 000947 LensCrafters
Position: Full-Time
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Store Operating Profitability; Net Promoter Score; Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
Partners with store manager to lead a team through strong knowledge & skills.
Provides training & guidance to team members.
Informs store manager of any situation that may require any development or disciplinary action of others.
Supports recruiting, helps select high caliber team & creates talent pipeline.
Follows guidelines to optimally staff store.
Shows great pride in the store appearance & executes visual directives.
Adheres to & ensures compliance of team to Company policies & procedures. Performs & understands administrative duties.
Works a flexible schedule, including nights & weekends.
Under current & valid state Opticianry license perform the following:
Performs accurate digital measurements.

High School graduate or equivalent
~ Current & valid state Opticianry license
~1+ year(s) management/supervisory experience with direct reports
~ Knowledge of retail operations, processes & policies
~ Familiarity with cash register, computers & calculators
~ Must have a strong command of the English language for all written correspondence & oral communication
~ Previous experience in leadership position within retail & customer service industry
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

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