Online Support Services Representative

3 weeks ago

Canada HUB International Full time

Hi, we’re HUB
We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.
As the Insurance Advisor for our Commercial Insurance Division , you will apply your superior attention to detail and excellent client service skills while working closely with a team of Producers and Marketers on our Commercial accounts. You will help build long-term relationships with our clients with helping to answer client inquires and requests through policy and coverage insurers.
Assist producer and marketer with all aspects of servicing commercial accounts
Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance Contracts, Customer Correspondence)
Review and ensure accuracy of policy documentation from insurers before forwarding to the client
Take client calls and answer questions regarding coverages, accept and process online quotes
Answer account related questions/requests from clients, lawyers, and banks
Provide policy and coverage information to clients upon request or inquiry
Will be assigned some minimal, but regular duties to help support the floater position
Level 2 Insurance License or willingness to obtain
Motivated to help support a diverse team and contribute in a team environment
Minimum of one year commercial insurance experience as an Insurance Advisor
Proficiency in Microsoft Word, Excel, and Outlook
Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)
Why Join HUB?
Paid educational training and vast learning opportunities.
A company that gives back and is active in the community.
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
We encourage innovation and educated risk-taking.
We serve customers, communities and colleagues.
Department Sales
Hi, we’re HUB.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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