Call Center Specialist

3 weeks ago

St Albert AB, Canada Hub International Full time

Hi, we’re HUB Warranty


We are a dynamic and fast paced innovative construction insurance brokerage offering and developing products and services that meet the ever-changing needs in our home building clients and industry. We represent 3 New Home Warranty brands with over 400,000 home inspections completed and countless homes protected. At HUB Warranty we believe it is vital that we bring like-minded people on board to join us in this journey



Reporting to the Director of Client Services, the Client Relationship Specialist role is responsible for service and managing our client’s day to day expectations along with working with the Client Development Specialist (CDS) to sell and assist in the sales of different types of insurance.


Introduce builder members to WIMS, training them on database functionality and assisting their office as necessary.


Collection of builder fees, risk premium and collateral security per terms and conditions letters.


Complete all membership changes such updates to contact information, and collection of documents needed to process shareholder changes.


All Administrative duties as reasonably required.


Level 1 or 2 General Insurance License or the willingness and desire to obtain.


Proficient technical skills (i.e., Microsoft Office, Outlook, and other standard business software.)


Experience in New Home Warranty, Real Estate conveyancing, Insurance and/or Construction would be considered an asset but is not required.


Post-Secondary education would be considered an asset.


Fluency in Cantonese or Punjabi would be an asset but is not required.


HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.


Why Join HUB?


Paid educational training and vast learning opportunities.


A company that gives back and is active in the community.


Your future with HUB –


Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.


At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.


Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.


To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.



We encourage innovation and educated risk-taking.


~ We serve customers, communities and colleagues.

HUB is a company where your contributions will make a difference.

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