Assistant Store Leader

3 weeks ago

Vancouver BC, Canada ARCTERYX Full time

You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You are responsible for creating a brand experience and developing a team in alignment with the Arc'teryx Vision, Purpose, and Values.
This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.
As an Arc'teryx Assistant Store Manager, here's what you'd be doing:
~ Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people),


~ Supporting and leading the training and coaching of a high performing team through the lens of the Arc'teryx Guest Journey and our commitment to best-in-class guest experience


~ Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc'teryx and your leadership team


~ Identifying and developing a store leadership talent pipeline in partnership with your Store Manager


~ Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)


~ Committing to, and delivering on, bold objectives both in store and in the community


~ Building brand presence and guest loyalty by upholding our company's mission and values


~ Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business


~ Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement


~ Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future


~ Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement.

Are you our next Assistant Store Manager?
~ You have 2-3 years of leadership and retail management experience


~ Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit


~ You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives


~ Excellent time management and problem-solving ability


~ Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc)


~ The Store Manager determines the availability needs (in partnership with the Regional Manager), and this schedule could include a combination of shift times, including mornings, evenings, and weekends


~ All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis


~ You are fully accountable for and oversee the execution of all deliverables on the Assistant Store Manager Role and Responsibilities document, and you perform the responsibilities of the Product Guide and Lead as needed

Hours: Full Time 40 hours per week (five days a week)
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

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