Branch Manager

2 weeks ago

Sarnia ON, Canada Maritime Travel Full time

We are searching for a Branch Manager who is a sales-oriented team player with excellent communication skills and who enjoys exceeding customers’ expectations. The ideal candidate will have a minimum of 5 years’ experience with a strong sales background and a good working knowledge in Apollo, although applicants with Sabre experience are welcome to apply.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism, and a smile. It’s a simple approach to business – and it works

Named one of the Top 25 Best Employers in Canada for 2020, and one of Canada’s Best Managed Companies for 22 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program.

Responsibilities:

  • Managing a team of travel professionals.
  • Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
  • Providing exceptional customer service in person, over the phone and via email
  • Preparing and processing itineraries with assistance of our automated templates

Qualifications:

  • Minimum 5 years sales or customer service experience with a passion for exceeding customer expectations.
  • Overseas travel experience.
  • Ability to work full time.
  • Excellent communication skills, both written and verbal.
  • Flexibility and the ability to adapt to changing customer needs and industry trends.
  • Knowledge of Apollo or Sabre booking systems.
  • A positive attitude, a keen interest in travel, and a commitment to lifelong learning.
  • Previous team management experience required.

Why Join Maritime Travel:

  • Opportunity for professional development and growth within the travel industry.
  • Competitive compensation, including performance-based incentives.
  • Travel perks and discounts for personal travel adventures.
  • A supportive and collaborative team environment.

Come join our well-travelled, highly educated, and experienced team of experts.

How to Apply:

Please submit your resume and a cover letter outlining your travel and customer service experience, along with a statement of why you are interested in joining Maritime Travel, to hr@maritimetravel.ca . We look forward to welcoming a dedicated Travel Consultant to our team in Sarnia.

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