Care Coordinator
3 weeks ago
Competition: (2024-213-CC) Case Manager Employment Type: Contract Hourly, (Until 10/31/2024) Bargaining Unit (1 Vacancy) Work Hours: 35 hours/week Work Setting:
The goal of Streets to Homes is helping homeless people and those living on low income find and keep appropriate housing, and prevent evictions, whenever possible. This is accomplished by working with individuals with mental health and/or substance use issues, within a harm reduction approach, in groups and one on one, to support individuals to develop their capacity in activities related to their daily living, and successfully maintain their housing in the Streets to Homes program.
Provide case management services; assessment, personal goal setting, short and long-term planning, informal counselling, instrumental/practical assistance, follow-up supports, crisis intervention, care/service co-ordination, case conferencing, and referrals.
Enhance programming capacity through targeted outreach and engagement with external/community providers to increase on-site programming and/or supports.
Develop and expand peer support programs to support independence, skill building, and leadership development on site.
Create and maintain client files in a timely manner as per WoodGreen policies and procedures.
Ensure targets set with Streets to Homes are met, monitor the housing challenges and ability of each resident to adhere to the policies/protocols, and develop a team strategy for intervention when problems occur in accordance with housing first and eviction prevention principles.
Develop good relationships, ensuring regular communication with all tenants in the building.
Support with coordination of pest control for the building.
Engage in training and education to upgrade skills to fulfill the responsibilities of the position.
Take part in team/unit meetings, and promote the healthy functioning of the team/unit.
Participate in regular supervisory sessions and annual performance appraisals.
Ensure the anti-racism objectives and community development principles of the organization are achieved in the program.
Familiar with the organization’s policies/procedures and site-specific emergency procedures.
Represent the unit on internal staff committees and inter-agency initiatives.
This position is subject to exposure to second-hand smoke, odors, pests and clients’ potential use of inappropriate language or swearing.
Bachelor’s degree in Social Work, Social Service Work Diploma, or a related discipline.
3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness.
Work effectively in a team and in collaboration with other community professionals.
Experience in case management, informal counselling, and crisis intervention.
Strong housing help skills and ability to support individuals to incorporate a harm reduction strategy in obtaining and maintaining their housing.
Ability to develop, implement, and evaluate community needs and follow up programs.
Excellent knowledge of community resources.
Demonstrated ability to follow policies, procedures, and adhere to legislation.
A thorough understanding of clinical practices and care models.
Applied computer skills (MS word, excel, and Internet, case management software, Pirouette)
Are you currently employed with WoodGreen Community Services?*
Do you have currently possess a Bachelor’s degree in Social Work, Social Service Work Diploma, or education in a related discipline?*
Do you possess 3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness?*
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