People & Culture Manager

2 weeks ago

Toronto ON, Canada Dhyana Cleaning Full time

Head of People & Culture
Interested in Emotional Intelligence and leadership development? We are Dhyana Cleaning; a cleaning company with a twist. We see cleaning as the ideal training ground for leadership development. Whether you’re a Cleaning Operator or Office Manager, we want you to love your job at Dhyana Cleaning.
When cleaning is approached with loving kindness, a beginner's mind and the intention for more self-awareness, we reveal the beauty of the spaces we clean as well as within ourselves.
If you have a love of learning, are drawn to hard problems, and want to spread opportunity within your community, we’d love to meet you.
If you have an entrepreneurial mindset and experience within an HR and/or People Management position; In both a strategic and operational role, the Head of People & Culture will report to the CEO and assume a critical position in developing business & HR strategies to proactively support the organization’s overall strategy, goals, mission, and principles. As a senior leader, he/she will support other leaders in identifying the skills, talent, and positions needed by the organization as Dhyana Cleaning redefines the cleaning industry. The Head of People & Culture will also manage the implementation of the HR processes and programs necessary to support a culture and office space that embodies and represents the principles by which we operate.
Objectives of People & Culture at Dhyana Cleaning
Create community among our teams by fostering understanding, empathy and of course, fun
Foster a culture that is grounded in our core principles and comes to life throughout the employee life-cycle
Human Resources Management
Develop, drive, and manage a wide range of People & Culture functions (recruitment, on-boarding, learning and development, performance management, employee engagement, and change management)
Implement and support world-class People programs and policies with the dual objectives of aligning practices with our culture and principles, while also ensuring that the organization is compliant with all relevant employment legislation
Partner with leadership to advise on HR strategy, the people implications in business plans, and everyday people management
Represent Dhyana Cleaning at industry events as a Dhyana Cleaning brand ambassador
Champion our on-boarding and new hire orientation experience, ensuring a deep understanding of the business, company culture, principles and our best practices
Lead the charge on creating and maintaining an office space that fosters productivity, positivity, and engagement in the workplace
Oversee the employee engagement survey process from concept to close and drive initiatives for improvement based on the results
Performance Management
Communicate and manage an ongoing, effective performance feedback process that is grounded in radical candor
Support managers on effective feedback techniques, fostering an environment of transparency and psychological safety
Learning and Development
Manage all stages of the learning life-cycle including needs assessment, curriculum design, instructional design, content development, delivery, measurement, and maintenance
Complete learning needs analysis to assess the knowledge, skills, and attitudes necessary for delivering Service Excellence
Data Analysis and Metrics
Prepare regular management reporting and analysis
Define objectives and key results metrics to track and report on People & Culture function performance.
Administrative Work
~ Support our Office Manager with scheduling and responding to client inquiries

2+ years of progressive Human Resources and business experience, including:
~ Working in a fast-paced, nimble, startup environment
~ Managing the on-boarding and training within a fast paced environment
~ Successfully promoting a culture of Diversity and Inclusion
~ Utilizing technology to improve the effectiveness and efficiency of HR and people-development related functions

Job Type: Full-time
Flexible Language Requirement:
~ French not required

Evening shift
Monday to Friday
Bachelor's Degree (preferred)

Human resources: Work Location: Hybrid remote in Toronto, ON M6G 2P7
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