Full-Time Customer Service Professional at ATS Traffic

4 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada ATS Traffic Full-time

Elevate your career with ATS Traffic as a full-time Customer Service Professional in Edmonton. This role is perfect for individuals with strong customer service backgrounds who thrive in a dynamic work environment. This position is your opportunity to be the first point of contact, managing customer inquiries through calls, emails, and in-person visits. Reporting to the Branch Manager, you will accurately process orders, build relationships, and collaborate closely with Account Managers, making a positive impact on our customers’ experience. Key Responsibilities:

  • Process quotes, sales orders, and tickets accurately
  • Greet walk-in customers and manage incoming calls
  • Address customer inquiries and concerns effectively
  • Collaborate with Account Managers on tasks
  • Maintain strong customer relationships for future business
Requirements:
  • Minimum 2 years’ experience in customer service or sales
  • Proficient in Microsoft Office 365 applications
  • Strong verbal and written communication skills
  • Attention to detail and ability to stay organized
  • Ability to maintain professionalism during busy periods
Become an integral team member and enhance customer satisfaction at ATS Traffic. #J-18808-Ljbffr