Cost Estimator Specialist
4 weeks ago
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Role Designation: Home-Based
Flexible Work Arrangements
Good Office program (receive up to 400$ back after purchasing office equipment)
Comprehensive Retirement Savings Program with employer matched contributions
Working within the community and giving back
Reporting to the Manager Claims Auto Field, the Virtual Claim Specialist Damage Estimator (VCH) ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner. You will create damage repair estimates virtually through photos and/or video and negotiate supplements with repair facilities.
Reviewing damage photos & claim file loss details to validate damages are loss related
Ensure the delivery of individual results within appropriate metrics, including quality, quantity timeliness, productivity and customer satisfaction
Provide on the job training and feedback for team members as requested by manager
Recommend and implement changes and or enhancements to claim policies, Best Practices, procedures and continuous improvement
Ensure compliance with overall ACG, and regulatory, legal and ethical policies and requirements, including but not limited to Sarbanes Oxley, Privacy, Security and governance, to ensure adequate mitigation of risks
Attend industry seminars relative to automotive repair
Provide ongoing technical advice and guidance to Claim Assistants and Claim Advisors
Make claim decisions that fall within the scope of the Claims Best Practice and within personal authority level
Minimum University degree/College diploma or equivalent work experience
Technical Diploma or equivalent training in auto body repair
Must be I-CAR Platinum or currently working on attaining this designation
Knowledge of Assistplus, the auto policy and auto repair procedures
Proficient keyboard skills and computer literacy
Allstate Canada Group has policies and practices that provide workplace accommodations.
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