Marketing Order

2 days ago

Mississauga ON, Canada TORLYS Full time

TORLYS is a global flooring company that specializes in providing beautiful, responsible flooring solutions. TORLYS believes in creating the most beautiful and practical floors on the market, but not at the expense of the environment. For 35 years, innovation has been in TORLYS’ DNA.

TORLYS is currently hiring for the exciting role of Marketing Order & Trade Show Coordinator in Mississauga, Ontario.

Overview

The Marketing Order & Trade Show Coordinator (MOTSC) is responsible for organizing and processing a continuous flow of marketing orders through to delivery. This includes new display SKU set ups, sales team presentation kits, automatic sample shipments, dealer rollouts and day-to-day sample and marketing material requirements. The MOTSC is a contact for order related inquiries, order processing (includes orders from multiple sources and platforms), working with cross-functional teams regarding logistics or issues associated with the shipments of marketing materials MOTSC is to possesses a complete understanding of marketing materials and order processing and ensures a positive brand experience for all internal customers.

Core Skills/Competencies and KPIs (Key Performance Indicators)

Excellent customer focused service & professionalism

Accountable/dependable

Strong communication skills (verbal and written)

Team player

Detail & Solution oriented

Self-starter

Multi-task in a fast paced environment

Adaptable & flexible

Essential Duties and Responsibilities

  • Assists Marketing TeamMates with product launches and dealer merchandising rollouts.
  • Coordinates distribution of all display selling systems, including contract validation, order entry and coordination with sales teams for timely and complete distribution.
  • Day-to-day order entry for all marketing material and sales tool requirements (email and online orders).
  • Special event orders for tradeshows and coordination with logistics teams for flawless shipment execution.
  • Marketing Order Book – Work closely with Marketing Administrator and TMs on keeping it up to date.
  • Complete online and email sample orders for internal and external customers as well as tradeshows and other events.
  • Reviewing online SmartShop orders for accuracy, availability, release orders, and follow up with sales teams as required.
  • Process Shop at Home marketing orders.
  • Process marketing orders for US customer base.
  • Complete the weekly TOR manufacturing sample material orders and CAL write offs.
  • Work closely with sales teams and digital marketing to coordinate the TORLYS display database/Find a Dealer including conducting regular field audits towards keeping the updated information.
  • Create QR codes for sample collateral as required by Marketing TeamMates. Demonstrates professionalism in all interactions.
  • Be familiar with all marketing and merchandising materials and brand guidelines.
  • Other duties as required

Qualifications

· 2+ years customer service or marketing administration experience. Building material industry experience is considered an asset.

· Strong communication interpersonal skills, and professionalism.

· Post-secondary Diploma or Degree in business administration.

· Exceptional phone and customer service skills.

· Excellent computer skills, with proficiency in Microsoft Office (Outlook, Word, Excel). Navision or Business Central ERP experience is an as asset.

· Strong work ethic and ability to navigate a fast pace environment with a solution focused approach.

Working Conditions and Physical Requirements

Hybrid Remote (3 days in Head Office, 2 days remote)

Standard office environment

Occasional travel required

Regular handling of marketing & merchandising materials (e.G., tradeshows, discovery room)

Direct Reports

No direct reports.

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