Content Designer/ UX Writer/ Copy Writer

24 hours ago

Toronto ON, Canada Myticas Consulting Full time

Experience with developing content strategy, inclusive writing and user-centred design for high-quality digital experiences
Experience communicating complex information in a way that is clear and easy to understand for technical and non-technical team members and end users
Experience with SEO (Search Engine Optimization), journey mapping, user stories, information architecture, content auditing and evaluation, wireframing, prototyping, persona development, user research and content testing
Knowledge of emerging trends in UX and content design to advise on strategy and lead the design and ongoing renewal of the government’s web content and digital services

Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
Take a user-centered design approach and rapidly test and iterate the designs.
Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes

Relevant experience creating GUI designs based on user interaction and performance
Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
Proficiency with design and prototyping tools
Thorough understanding of the limitations and appropriate use of web development technologies
Experience in designing online programs with emphasis in the emotional aspects of human experience
Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features
Knowledge of network security and network protocols


Technical Skills: 60%
Experience with developing content strategy, inclusive writing and user-centred design for high-quality digital experiences
Experience using evidence, data and research to support content design
Experience communicating complex information in a way that is clear and easy to understand for technical and non-technical team members and end users
Knowledge of government policies, standards and legislation relating to digital service delivery (Digital Service Standard, Simpler, Faster, Better Services Act)
Experience with SEO (Search Engine Optimization), journey mapping, user stories, information architecture, content auditing and evaluation, wireframing, prototyping, persona development, user research and content testing
Strong knowledge and experience with current web trends (e.g. analytics and design), French Language and accessibility standards (FLSA (French Language Services Act), AODA (Accessibility for Ontarians with Disability Act ) / WCAG 2.Experience delivering digital products and services
Experience working in multidisciplinary teams with agile product development tools and techniques (Miro, Figma, Jamboard, Mural, etc.) to build prototypes and user-centred digital products
Knowledge of emerging trends in UX and content design to advise on strategy and lead the design and ongoing renewal of the government’s web content and digital services

Experience in migrating sites among various technology platforms
Relationship building skills to liaise with external partners and stakeholders.
Knowledge and understanding of Enterprise Content Management
Detailed knowledge of the Government of Ontario web standards, governance and legislative framework
Experience to edit content
Experience in converting variable source document formats into accessible content

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