Digital Content Writer
5 months ago
Job Summary:
We are seeking a motivated, creative and versatile writer to join our Digital team. This role reports to the Director of Digital CX Solutions.
As a Digital Content Writer, you will create clear and concise content for multiple digital touchpoints, including web, mobile app and airport kiosks. You’ll work closely with cross-functional teams throughout the process - from researching and drafting content, to refining mock-ups and prototypes for Porter products. You will use research to anticipate user needs and create easy to read content and engaging experiences that meet legal requirements. You’ll advocate for our users and, through close collaboration with stakeholders, designers, and developers, ensure the final product is intuitive and easy to use.
Duties & Responsibilities:
- Partner with designers, researchers, and other content writers to deliver compelling content solutions.
- Edit, proof-read and perform quality control of all digital content.
- Develop, edit, manage and maintain website and mobile app content and documentation.
- Create JIRA cases to document requirements for content and website updates.
- Find opportunities to enhance existing content to deliver seamless and intuitive digital experiences.
- Identify, prioritize and develop solutions for content gaps and issues.
- Offer a content strategy perspective throughout the product development process, and influence strategic product decisions to improve the overall experience and ensure consistency across platforms.
- Use search engine optimization (SEO) strategies in writing to maximize the online visibility of our website in search results.
- Other duties as assigned.
- Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications:
- Bachelor’s degree in English, Communications, Design, Marketing or a related field.
- Impeccable grasp of the English language.
- A minimum of 2 years of experience as a UX writer, technical writer or copywriter with expertise in writing compelling copy to enhance the user experience.
- A strong portfolio showcasing a variety of written work for web/mobile products. If you have other writing or UX experience that you think translates to this role well, we'd love to see your work.
- Exceptional writing, editing and proofreading skills with an eye for detail and accuracy.
- A holistic user experience problem solver that considers every facet of the user journey.
- Strong research skills and ability to create solutions based on data, user feedback and usability testing.
- Ability to interpret business requirements and work them into copy.
- A systems-thinker who loves to build simple and elegant experiences for complex products.
- Ability to manage changing priorities, concurrent projects and demanding deadlines.
- Ability to collaborate seamlessly across cross-functional teams in a largely virtual environment.
- Good judgment; well-developed analytical and problem solving skills paired with effective interpersonal, verbal and written communication skills.
- Knowledge, skills and experience managing web content.
- Knowledge of online content strategy and experience with SEO.
- Background in understanding accessibility requirements and how to ensure all content meets regulatory guidelines.
- A growth mindset of continuous improvement and learning.
- Proficiency in Google Suite and Figma.
- Bonus points: if you're bilingual and can communicate, write and edit content in French.
Company Description:
-
SEO Content Writer
3 months ago
Toronto, Canada LionHead Digital Full time**Company Overview**: LionHead is a full-service Digital Marketing Agency that specializes in Search Engine Optimization, Web Design and Development, & Local Service Ads. The company has been recognized as one of South Florida’s Fastest Growing Internet Marketing Firms. At LionHead, our employees are our most valuable asset - a group of talented...
-
Content Writer-freelancer
5 months ago
Toronto, Canada Mercer-MacKay Digital Storytelling Full timeSalary: **Who is Mercer-MacKay Digital Storytelling?** We love to learn and share how technology companies are creating and delivering solutions that contribute to and help shape our world. Our mission is to help these companies tell their stories to engage, educate and inspire with tales of leadership, courage and innovation. Mercer-MacKay has been helping...
-
Content Writer
4 weeks ago
Toronto, Ontario, Canada Acu Health Care Full timeJob Title: Digital Content WriterJob Summary:Acu Sessions Acupuncture Clinic is seeking a skilled Digital Content Writer to create engaging and informative content for our website and social media channels. The ideal candidate will have a strong background in writing, research, and content strategy, with the ability to work independently and meet...
-
Digital Content Writer
5 months ago
Toronto, Canada DesAcc Full timeSalary: At DesAcc, our mission is to achieve a healthier humanity by unlocking and delivering imaging, phenotypic and genomics health data at scale. To do so, we develop and deliver software solutions for enabling healthcare data access to machine learning algorithms and other health data consumers. We believe that today's data contains the answers to global...
-
Content Writer
5 months ago
Toronto, Canada Method:CRM Full time**The opportunity at hand** At Method, we create technology that powers small business growth. As we continue to grow our voice and market share, content marketing is a huge priority for us. We are looking for a Content Writer who loves to write and is on a lifelong journey to perfect their craft. Someone who wants to create truly insightful content for...
-
Content Writer
3 months ago
Toronto, Canada Resume Writing and Job Strategizing Services Full timeWe are seeking a talented Content Writer to join our team. As a Content Writer, you will be responsible for creating engaging and informative content for various platforms. **Duties** - Conduct research to generate ideas and content - Write clear and compelling copy - Edit and proofread content before publication - Collaborate with the marketing team to...
-
Content Writer
1 week ago
Toronto, Ontario, Canada Shakudo Inc. Full timeJob Title: Content Writer - Shakudo Inc.About the Role:At Shakudo Inc., we are seeking a highly skilled content writer to join our team. As a content writer, you will be responsible for creating engaging and informative content that showcases our company's expertise and values.Key Responsibilities:Conduct research to gather information and establish factual...
-
Content Writer
5 months ago
Toronto, Canada HRM FINDER CONSULTANCY Full time1. **Research and Compilation**: Gather comprehensive data regarding the company's yearly operations, including financials, business achievements, strategic initiatives, and corporate social responsibility efforts. 2. **Analysis and Synthesis**: Analyze the collected data to identify significant milestones, trends, and areas of growth or decline. Synthesize...
-
Content Writer
5 months ago
Toronto, Canada Method:CRM Full time**The opportunity at hand** At Method, we create technology that powers small business growth. As we continue to grow our voice and market share, content marketing is a huge priority for us. We are looking for a Content Writer who loves to write and is on a lifelong journey to perfect their craft. Someone who wants to create truly insightful content for...
-
Content Writer
7 months ago
Toronto, Canada ELEVATE EMEA Full timeResponsibilities for Content Writer - Produce well-researched content for publication online and in print - Organize writing schedules to complete drafts of content or finished projects within deadlines - Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content - Communicate and cooperate with a writing...
-
Content Writer
1 month ago
Toronto, Canada Computershare Full time**Location**:Richmond Hill, Toronto Canada. In this position, you’ll be based in the Richmond Hill office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex. **We give you a world of potential Computershare Communication Services...
-
Content Strategist/Writer
6 months ago
Toronto, Canada Paralucent Full timeAs a Content Strategist/Writer, you’ll collaborate closely with clients to understand their needs, goals, and brand identity. Your primary focus will be on creating compelling content that resonates with the target audience. SEO optimization is not required for this role.Responsibilities:Content Creation:Write and edit high-quality content for websites,...
-
Immigration Analyst, Content Writer
14 hours ago
Toronto, Canada CanadaVisa Media Full timeImmigration Analyst/Content Writer Compensation: 60-65kCanadaVisa Media is seeking an Immigration Analyst/Content Writer. You have knowledge of Canadian immigration programs and a passion for helping newcomers navigate this complex space. You will distill complex concepts and explain them logically, writing in plain language. You will provide newcomers with...
-
Content Strategist/Writer
4 weeks ago
Toronto, Ontario, Canada Paralucent Full timeParalucent Content Strategist/WriterAs a key member of our content team, you'll collaborate closely with clients to craft compelling narratives that resonate with their target audience. Your primary focus will be on creating high-quality content that aligns with clients' brand messaging and engages their audience.Key Responsibilities:Content Creation:Develop...
-
Content Writer
5 months ago
Toronto, Canada Bishop Strachan School Full timeContent Writer Full-Time - Permanent BSS is seeking an innovative person who has a journalism and/or communications background with the confidence and creativity to write articles on compelling and important topics for our school. Check out some of our projects here. The Content Writer is an experienced storyteller with strong writing and editing skills....
-
Content Writer
3 weeks ago
toronto, Canada Deloitte Full timeContent Writer Apply now » Apply now Start applying with LinkedInApply NowStart Please wait...Apply now × Apply for Job × × × Enter your email to apply Date: Oct 16, 2024Location: Toronto, Ontario, Ca
-
Content Writer Specialist
2 days ago
Toronto, Ontario, Canada Shakudo Inc. Full timeJob Title: Content Writer SpecialistWe are seeking a highly skilled Content Writer Specialist to join our team at Shakudo Inc.Job Description:The primary responsibility of this role is to create high-quality content for various platforms, including articles, blog posts, and social media. As a Content Writer Specialist, you will work closely with the...
-
Digital Content Leader for Insurance Company
2 days ago
Toronto, Ontario, Canada Definity Full timeJob OverviewWe are seeking an experienced Digital Content Leader to join our team at Definity, a company that is dedicated to making insurance better. In this role, you will be responsible for developing and implementing a comprehensive content strategy that drives business growth and enhances the customer experience.About the RoleThis is a hybrid role that...
-
Marketing Content Writer
5 months ago
Toronto, Canada CAAT Pension Plan Full time**Marketing Content Writer** **We believe that everyone has the right to a rewarding career with an organization that values and invests in your growth.** Are you looking for an energetic, high-performance culture that’s truly one of a kind? How would you like to work in a fun, high-performance culture that’s truly one of a kind - on a team that...
-
Content Writer
6 months ago
Toronto, Canada Selrhub It Solutions Full time**Responsibilities**: - Research and create engaging, high-quality content for various channels, including websites, blogs, social media, and marketing materials. - Develop content ideas and outlines based on target audience, brand guidelines, and marketing objectives. - Write clear, concise, and compelling copy that effectively communicates key messages...