Expert, Product Management

Expert, Product Management – Transportation Safety & Solutions

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

The incumbent is responsible for defining and managing the strategy, roadmap, investment priorities and value realization of critical transportation solutions within CN’s I&T organization. The role leads the end‑to‑end product lifecycle by translating complex business needs into scalable, reliable, user‑centred and AI‑enabled digital products that support transportation operations and enterprise priorities. The incumbent works closely with business partners, Product Owners, Delivery Managers, Architects, Engineering, Security, Data, Finance, vendors and other stakeholders to align product direction with operational realities, technology investments, safety requirements and measurable outcomes. The role also identifies opportunities to use AI, automation, analytics, copilots, agents and agentic workflows to improve productivity, decision‑making, adoption and operational efficiency.

Main Responsibilities

Product Strategy, Vision and Roadmap

• Define and evolve product vision, strategy,
• roadmap and value proposition in alignment with business objectives, operational priorities, funding priorities and enterprise outcomes
• Lead discovery activities, including customer research, operational analysis, benchmarking and market evaluation, to identify opportunities for digital transformation, automation, analytics and AI-enabled improvement
• Own and maintain Agile Release Train (ART) product backlog priorities, ensuring alignment between roadmap objectives, Program Increment commitments, release objectives and strategic initiatives
• Use product analytics, operational metrics, customer feedback and business outcomes to evaluate performance and inform investment, roadmap and prioritization decisions

Product Definition, Business Analysis and AI Innovation

• Lead stakeholder engagement, business analysis, requirements discovery and value stream mapping to translate business needs into capabilities, epics,
• features and product outcomes
• Partner with Product Owners, Business Analysts, IT Business Partners, Architects and operational stakeholders to decompose strategic initiatives into executable work and maintain traceability between goals, delivery outcomes and realized value
• Leverage AI tools to accelerate research, requirements generation, process analysis, documentation, prototyping, mockups, user journeys, decision support and strategic planning
• Identify AI-enabled products, copilots, agents, agentic workflows, workflow automation and intelligent decision-support opportunities while partnering with Engineering, Architecture, Security and Data teams to support Responsible AI principles

Delivery Execution and Business Adoption

• Serve as the primary Product Management representative within the ART and participate in ceremonies, governance forums, backlog reviews and release planning activities
• Partner with Product Owners and Delivery Managers to maintain backlog readiness, monitor delivery progress, balance delivery constraints and support release and deployment planning
• Develop business readiness and adoption strategies with Change Management, Communications, Operations and Training teams to prepare users and stakeholders for new capabilities
• Define adoption objectives, readiness criteria, success measures and value realization targets, and drive corrective actions when adoption or business outcomes are not achieved

Financial Management and Value Realization

• Own product financial planning, funding strategies, business cases, investment requests and funding proposals
• Perform ROI, cost-benefit and value realization analysis while partnering with Finance and business leadership on investment decisions
• Manage budgets, monitor product investments and define measurable business outcomes
• Balance prioritization across business value, cost, risk, technical feasibility, AI readiness, operational impact and compliance requirements

Service Lifecycle, Product Health and Risk Governance

• Partner with Service Managers, Operations, Engineering,
• Architects and vendors to assess product health, service sustainability, te