Director of Medical Staff Services and Quality

2 weeks ago


Toronto ON, Canada Cranmore Executive Search Full time

Overview Our client, a private-equity–backed leader in technology solutions for the life sciences and academic research sectors, is expanding its commercial organization with the introduction of a new Value Creation function. Their platforms support the full partnering lifecycle across biotech, pharma, and academic institutions - accelerating opportunity sourcing, strengthening collaboration, and improving deal execution with greater visibility, automation, and data quality.

This is the first hire into the Value Creation team and a highly strategic role within the global commercial organization. You’ll work directly with life science organizations to define, articulate, and quantify the strategic and financial impact of adopting the company’s solutions.
You’ll collaborate closely with Sales, Product Marketing, and Professional Services to help clients align their partnership and business development strategy with measurable outcomes—demonstrating how the platform can speed up deal timelines, improve innovation workflows, and unlock new collaboration opportunities.

Partner with Account Executives on enterprise opportunities, leading deeper discovery and crafting tailored business cases.
Run value-focused workshops with internal teams and customers to identify and prioritize key business capabilities and success metrics.
Develop compelling business cases, ROI models, and commercial proposals that support value-based selling and negotiation strategies.
Mentor junior colleagues and contribute to internal training, best-practice development, and thought leadership.
10+ years of experience in the life sciences partnering ecosystem - such as BD, search & evaluation, alliance management, investment banking, tech transfer, venture capital, or private equity.
~ Strong familiarity with technology solutions or enterprise software.
~ Proven ability to build persuasive business cases and present to senior and C-suite stakeholders.
~ Experience in consultative, strategic, customer-facing roles.
~ Demonstrated expertise in account strategy, value hypothesis development, and commercial proposal creation.
~ Strong analytical and problem-solving skills, with the ability to extract meaningful insights from complex information and confidently address senior-level questions.
~ Comfort engaging in conversations that span both business strategy and technical detail.
~ A proactive, creative, self-starter mindset with the ability to juggle multiple priorities.
~ Thrives in cross-functional collaboration, especially alongside Sales and Technical teams.


Competitive salary and comprehensive health, dental, and vision coverage.
Flexible time-off policy, with a recommended minimum of 20 days per year.
Generous parental leave.
Hybrid work environment, with expected in-office presence two days per week.



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