Head of Equipment Operations

The Operations Coordinator plays a vital role in supporting the behind-the-scenes operational functions that keep Cloud for Good running smoothly. This position supports the People, Finance, Operations, and Executive teams. The role will also require regular travel to the Cloud for Good Canada physical office to manage on-site administrative tasks as needed. They are comfortable managing sensitive information, coordinating multiple priorities, and partnering across departments to drive operational excellence.
Location: Remote with regular on-site responsibilities in Toronto

Citizens or Permanent Residents of Canada. Payroll & Financial Operations
Assist in the preparation of financial reports, forecasts, and audit materials.
Support PTO reporting and audit processes, ensuring accurate tracking, reconciliation, and adherence to annual compliance requirements.
Support onboarding activities, including background checks and policy acknowledgements.

Operations & Administrative Coordination
Support local administrative tasks such as mail handling and document scanning by traveling to the Cloud for Good Canada office (Toronto) several times per week.
Coordinate travel for Canadian staff, ensuring all necessary documentation is prepared for seamless travel.
Support demand planning activities by maintaining accurate Salesforce data on billable client work, upcoming projects, and future resource needs.

Coordinate the receipt, distribution, and return of technology equipment, including managing pickup, recycling, or secure destruction of devices.
Maintain and track technology inventory to ensure accurate records and availability.
Partner with IT provider to prepare laptops for new hires and oversee shipping and logistics to ensure timely delivery. powering on and verifying equipment), with no technical expertise required.
Manage a stock of laptops and accessories for storage and redeployment to support new hire and replacement needs within the Canada office.

Manage and coordinate the CEO’s calendar, ensuring effective scheduling, prioritization, and preparation for meetings.
Book and coordinate travel, including flights, accommodation, and itineraries, and manage related expense reporting.
Coordinate cross-functional communications and logistics for leadership meetings and special projects.
3+ years of experience in payroll, HR operations, or administrative coordination (preferably in a Canada or cross-border environment).
~ Ability to work on-site in the Toronto office several times per week and perform light physical tasks such as carrying or moving office equipment (up to 20 lbs.).
~ High attention to detail, with the ability to manage multiple priorities in a fast moving/ever changing environment.
~ knowledge of Canadian payroll processes, provincial labor laws, and CRA reporting requirements.
~ Nice to have familiarity with HRIS and payroll systems (ADP, Salesforce).


Accuracy & Compliance: Maintain high attention to detail and ensure adherence to internal controls and compliance requirements in daily operations.
Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. Travel Requirements
All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).
As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.

Diversity and Equal Opportunity Commitment
At Cloud for Good, we adhere to the principles of Equal Employment Opportunity (EEO) and extend these principles to all our employees and prospective candidates. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other legally protected characteristics as defined by federal, state, and local laws. Our unwavering commitment to fostering diversity not only enhances our workplace but also enhances the outcomes we deliver to our clients. See our full diversity statement here.
Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process.